Cashfree Payments | Associate Technical Writer | bangalore
4 weeks ago
About Cashfree:
Cashfree Payments is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for marketplaces, bank account verification API and Auto Collect -- a virtual account solution to match inbound payments to customers.
Founded by IIIT Hyderabad alumnus Akash Sinha and IIT Kharagpur graduate Reeju Datta,
www.cashfree.com is among the leading payment service providers in India processing
transactions worth USD 80 Billion annually. We have leveraged technology to lead payment
disbursals in India with more than 50% market share among payment processors. Cashfree enables more than 6,00,000 businesses with payment collections, vendor payouts, wage payouts, bulk refunds, expense reimbursements, loyalty and rewards. Apart from India, Cashfree’s products are used in eight other countries including USA, Canada and UAE. Cashfree is backed by Silicon Valley investor Y Combinator, Apis Partners, State Bank of India (SBI) and was incubated by PayPal.
Job Description :
As a technical writer, your job is to translate complex information into a language understandable by anyone. You must ensure that everything we deliver can be used by any user, developer, or a business owner.
Responsibilities:
• Develop a deep understanding of Cashfree products, and target audience. Aim to be the expert in the product area you are handling.
• Collaborate with the product team to identify key content requirements.
• Write and maintain high-quality documentation for technical and non-technical audiences, including concept docs, how-to procedures, integration docs, and API reference documentation.
• Collaborate with the product and development team to create user interface text.
• Create videos to explain concepts and procedures in an easy-to-understand format.
• Create and review product-oriented blog posts.
• Organise existing documents, identify gaps, and suggest improvements.
• Analyse usage patterns of documents and suggest ways on improving them.
• Review and revise content based on internal and external customer feedback.
Qualifications Required:
• Bachelor's degree in English, communication, linguistics, or bachelor’s degree in engineering.
• 1 to 4 years of experience as a technical writer.
• Experience working with product and UX Designers and writing user interface text
• Strong technical writing skills.
• Experience managing content projects, including coordinating with cross-functional teams.
• Have prior experience with creating videos.
• Familiar with markup languages such as Markdown and HTML
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bangalore, India Cashfree Payments Full timeAbout Cashfree: Cashfree Payments is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment...
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bangalore, India Cashfree Payments Full timeAbout us: Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...
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bangalore, India Cashfree Payments Full timeAbout us: Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...
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bangalore, India Cashfree Payments Full timeAbout us:Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...
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bangalore, India Cashfree Payments Full timeAbout us: Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...
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bangalore, India Cashfree Payments Full timeAbout us: Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...
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