ServiceNow OTM Lead

3 days ago


bangalore, India People Prime Worldwide Full time

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.Job Title: ServiceNow OTM LeadLocation: PAN INDIAWork Mode: Hybrid ModeExperience: 8+years (6 years Relevant)Job Type: Contract to hire (C2H)Notice Period: - Immediate joiners8 to 11 years working with ServiceNow platform in enterprisewide multitier ServiceNow production environmentMinimum 8 to 11 years of experience in the IT Industry ExperienceRoles ResponsibilitiesGood Understanding and hands on implementing Midserver configuration CMDB Discovery Service Graph ConnectorSGCGood knowledge and understanding on Networking concepts DMZ zone PublicPrivateHybrid Cloud environment etcBasic understanding on how Industrial control system works and OT network functions Idea on Purdue Model architectureGood to have Prior experience on implementing OT Visibility and OT Asset Management OT Service Management module in ServiceNowBasic understanding on Windows LinuxUNIX administrations and PowerShell scriptingModerate understanding on Database level architecture how to write SQL queriesBasic understanding and ability to script automated processes Script includes Business rule script action etcConfiguration and enhancements capability on the ServiceNow CMDB ITOM modular platformDevelop ServiceNow ITOM configuration including CMDB Data alignment automated data population data import etcDocument every development configuration and technical details prepare training material for projectGood to have Implementing the CSDM framework for Operational Technology an endtoend data alignment process document including CMDB CSDM process and proceduresDevelop training material and train necessary stakeholders on the new process and proceduresHelp in identifying issues gathering data analysing and presenting solutionsWork closely with architect to ensure technically feasible solutionsRepresent project stakeholders throughout planning development and release processes



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