Senior Technical Program Manager

Job TitleTechnical Program Manager - Salesforce CPQ or CRMAbout the RoleWe are seeking a highly motivated Lead Technical Program Manager to join our organization.This individual will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the business. Leveraging exceptional communication skills, technical expertise, and leadership abilities, they will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities.Key Responsibilities:Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables.Provide strategic guidance and insight to support decision-making through data-driven analysis and knowledge of industry trends, organizational priorities, and technology architecture trends.Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards.Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement.Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues.Manage resources effectively, optimizing resource allocation across programs to ensure efficient use of resources while delivering maximum value to the business.Demonstrate strong problem-solving skills by identifying and resolving critical issues, leveraging professional and technical expertise to implement innovative solutions.RequirementsBasic Qualifications:Bachelor's degree in Computer Science, Engineering, or a related field.8-11 years' experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment.Flexibility to adapt work schedule to work across multiple time zones as needed.Strong understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps.Demonstrated expertise in strategic thinking and decision-making abilities.Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams.Strong Cross-functional team experience with various business-centric projects.Exceptional problem-solving abilities and a keen attention to detail.Experience managing complex programs.Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels within an organization towards common goals.Able to perform in a hybrid-office role, requiring three or more days per week in the office.Technical and business familiarities with financial systems (D365), CRM (Salesforce), enterprise data warehouse (Azure Data Lake) or infrastructure projects.Experience creating and maintaining project plans and reporting status to senior leaders.Preferred Qualifications:Master's degree in Computer Science, Engineering, or a related field.Experience with large-scale system architecture.Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable.Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes.Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback.Experience with JIRA, PowerBI, DevOps.Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM.Agile coach experience a plus.Travel Requirement15% Travel.],