Support Engineer
2 weeks ago
Job Title: L3 Support Engineer Job Summary: The L3 Support Engineer provides expert-level technical assistance and resolves complex issues for clients. Working closely with customers, internal teams, and development engineers, you will ensure timely problem resolution and contribute to improving product usability. We seek a skilled professional to deliver advanced support, maintain product performance, and enhance customer satisfaction.Roles & Responsibilities:Provide effective customer service by leveraging in-depth knowledge of company products.Collaborate with cross-functional teams to exceed customer service expectations.Troubleshoot installation and testing issues across various programming languages and build environments.Escalate issues to the R&D team and Support Manager based on severity, ensuring timely communication with customers regarding status and resolution.Share technical expertise and best practices with customers and internal support teams to foster continuous learning.Develop and maintain a knowledge base of known issues, workarounds, and solutions to improve resolution efficiency.Collect and relay customer feedback on features, bugs, and enhancements to the Product team.Required Experience:Minimum 8 years of experience in a customer-facing technical role within a software organization.Fluent in written and spoken English.Ability to support EU or US time zones based on business needs.Required Technical Skills:Advanced proficiency in PHP and Apache-based web applications.Strong understanding of Linux and Windows operating systems.Solid experience with containerization technologies (Docker).In-depth knowledge of MySQL and Cassandra database systems.Hands-on experience with scripting languages, network protocols, and database performance tuning.Proficient in JIRA for issue tracking and case management.Required Soft Skills:Strong ability in remote troubleshooting and system diagnostics.Excellent written, verbal, and presentation communication skills.Proven analytical and problem-solving capabilities.Ability to work independently and collaboratively in cross-functional teams.Skilled at managing and supporting multiple products and technologies simultaneously.Nice to Have:Familiarity with open-source development languages.Proficiency in Java.Passion for adopting new and emerging technologies.
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Research And Development Engineer
2 weeks ago
bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment) Location: Remote Experience Level: 10–20 years About the Role: We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement . The role focuses on supporting new product...
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Technical Trainer
3 weeks ago
Bangalore, India Tek Support Full timeJob Title: Technical Trainer - Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
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bangalore, India Tek Support Full timeJob Title: Senior Trainer – Automation Engineering (Pharmaceutical Industry) Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced Automation Engineering Trainer with deep expertise in pharmaceutical manufacturing automation systems . The trainer will be responsible for developing and delivering training programs on industrial...
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bangalore, India Tek Support Full timeJob Title: Senior Trainer – Automation Engineering (Pharmaceutical Industry) Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced Automation Engineering Trainer with deep expertise in pharmaceutical manufacturing automation systems . The trainer will be responsible for developing and delivering training programs on industrial...
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Senior Validation Engineer
4 weeks ago
bangalore, India Tek Support Full timeJob Title: Senior Trainer – Validation (CQV, Equipment, Injection Mold, HVAC) Location: Remote Job type: Part-time Job Summary: To design, develop, and deliver comprehensive training programs on Commissioning, Qualification & Validation (CQV), Equipment Qualification, Injection Molding Process Validation, and HVAC System Validation. The trainer will ensure...
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Senior Validation Engineer
4 weeks ago
Bangalore, India Tek Support Full timeJob Title: Senior Trainer - Validation (CQV, Equipment, Injection Mold, HVAC) Location: Remote Job type: Part-time Job Summary: To design, develop, and deliver comprehensive training programs on Commissioning, Qualification & Validation (CQV), Equipment Qualification, Injection Molding Process Validation, and HVAC System Validation. The trainer will ensure...
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Supplier Quality Engineer
7 days ago
bangalore, India Tek Support Full timePosition: Supplier Quality EngineerExperience: 8+ years of experience Client: John DeereLocation: RemoteJob Description:As a contingent PDP / Supplier Quality Engineer for John Deere Horicon Works you will lead Quality Planning Activities for assigned commodities related to PDP programs, current production, service parts and continuous improvement (CI) and...
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Calibration Engineer
2 weeks ago
bangalore, India Tek Support Full timePosition: Calibration Engineer (Medical Device) Experience Required: 10+ Years in Calibration, Measurement & Control Systems Mode: Remote / Part-time Position Summary We are seeking an experienced Calibration Engineer – Technology Trainer with 10+ years of expertise in calibration, measurement systems, and quality standards. The role involves delivering...
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Support Engineer
19 hours ago
bangalore, India Andor Tech Full timeCompany: Andortech(Bengaluru, India)Experience: 5+ yearsAbout Us: AndorTech is a global IT services and software engineering company founded in 2009, headquartered in Bengaluru, India, with operations across the US, Europe, and the UAE. It specializes in supporting Global Capability Centers (GCCs) and product companies with end-to-end IT consulting,...
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bangalore, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel ExpertExperience Level: 20+ years (with core ML/DL hands-on background)Location: RemoteEmployment Type: Full-TimeJob Summary:We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert, responsible for evaluating candidate technical depth in machine learning, deep learning, and...
