AI Customer Service Representative
6 days ago
About the RoleWe're looking for a Customer Support Specialist to join our growing team. You'll help clients get the most out of our platform by troubleshooting product issues, configuring AI agents, and ensuring their support operations run smoothly.Key ResponsibilitiesRespond to client queries about product usage, features, and best practicesTroubleshoot issues clients face with AI agent performance and platform functionalityConfigure and fine-tune AI agents when they're not responding correctly or when clients escalateGuide clients through setup, onboarding, and ongoing platform optimizationDocument common issues and contribute to knowledge basesCollaborate with the product and engineering teams to flag bugs and suggest improvementsRequirements1-3 years of experience in customer service or client support, preferably in a SaaS environmentStrong written and verbal communication skillsAbility to understand technical products and explain them simply to clientsProblem-solving mindset with attention to detailComfortable working across multiple tools and communication channelsFamiliarity with CRM tools, ticketing systems, or helpdesk platforms preferredBenefitsWork at the intersection of AI and customer experienceOpportunity to grow as the company scalesCollaborative, flat culture
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Customer Service Representative
1 week ago
Madurai, India Flowcall Full timeAbout FlowcallFlowcall is an AI customer service platform (AI Agents + AI helpdesk/ticketing) helping D2C brands deliver exceptional support across WhatsApp, email, Instagram, voice, and web chat. About the RoleWe're looking for a Customer Service Representative to support our growing client base. You'll help clients get the most out of Flowcall by...
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Customer Service Representative
1 week ago
Madurai, India Flowcall Full timeAbout FlowcallFlowcall is an AI customer service platform (AI Agents + AI helpdesk/ticketing) helping D2C brands deliver exceptional support across WhatsApp, email, Instagram, voice, and web chat. About the RoleWe're looking for a Customer Service Representative to support our growing client base. You'll help clients get the most out of Flowcall by...
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Customer Service Representative
1 week ago
Madurai, Tamil Nadu, India Coats Group Full time ₹ 2,00,000 - ₹ 6,00,000 per yearBusiness Title: Customer Service RepresentativeLocation: MaduraiRole Purpose:The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while proactively servicing, building strong customer relationship and supporting as well as promoting digital solutions/channels and marketing campaigns to improve...
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Client Services Representative
4 days ago
Madurai, India Defitex Innovative Solutions Full timeCompany Description Defitex Innovative Solutions specializes in Workforce Management, Field Sales & Marketing, and Talent Acquisition, offering services that empower organizations to optimize their teams and operations. We provide comprehensive Skill Development and Corporate Training Programs, as well as tailored solutions like Contract Staffing and Payroll...
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AI Customer Success Lead
4 weeks ago
Madurai, India noon Full timeAbout noonWe’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a AI Customer Success Lead who can help us move even...
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Customer Service Representative
6 days ago
madurai, India beBeeSupport Full timeJob Title:Remote Voice Support SpecialistAt our company, we believe in empowering individuals and organizations to reach their full potential.With the rise of globalization, businesses now have the opportunity to access top talent from around the world without geographical constraints.We are currently hiring Remote Voice Support Specialists to provide...
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Managed Services Intern
2 weeks ago
Madurai, India Pipeline AI Full timeJob Title: Managed Services Intern Location: Remote, India Type: Internship (6 months, full-time) Work Hours: Flexible, with strong overlap to US business hours. Our teams align their schedules around client projects and delivery priorities. About Pipeline Pipeline is an AI platform that helps sales teams research, prioritize, and personalize outreach. We...
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Sales Representative
2 weeks ago
Madurai, Tamil Nadu, India San Fegan Biotech Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 18,00,000 per yearThis is a full-time on-site role for a Pharmaceutical Sales Representative at San Fegan Biotech Pvt Ltd.The Pharmaceutical Sales Representative will be responsible for conducting sales calls to healthcare professionals, promoting and selling pharmaceutical products, maintaining customer relationships, providing exceptional customer service, and meeting sales...
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Sales Representative
2 weeks ago
Madurai, India CTTD EPEACE PRIVATE LIMITED Full timeSales Representative **Job Description**: **Objectives of this role** - Represent the company’s products and services, using consumer research as well as deep and comprehensive knowledge of how our solutions meet the needs of customers. - Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and...
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Medical Representative
7 days ago
Madurai, Tamil Nadu, India San Fegan Biotech Pvt. Ltd. Full time ₹ 10,00,000 - ₹ 27,00,000 per yearThis is a full-time on-site role for a Pharmaceutical Sales Representative at San Fegan Biotech Pvt Ltd.The Pharmaceutical Sales Representative will be responsible for conducting sales calls to healthcare professionals, promoting and selling pharmaceutical products, maintaining customer relationships, providing exceptional customer service, and meeting sales...