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kochi, India XYLEM LEARNING Full time

Job Title: Business Development Trainee – TelecallingEmployment Type: Internship / ApprenticeshipDuration: 6 MonthsIndustry: EdTechLocation: Ernakulam – KacheripadyAbout UsWe are a fast-growing EdTech organization focused on delivering quality education through innovative learning solutions. We are committed to building strong student relationships and driving enrollment growth through effective communication and counseling.Role OverviewThe Business Development Trainee role is primarily focused on telecalling and converting leads into student admissions. This internship offers practical exposure to inside sales, student counseling, and enrollment processes within the EdTech sector.The ideal candidate is confident in communication, target-oriented, and interested in building a career in sales and business development.Key Responsibilities1. Telecalling & Lead Conversion (Primary Role)Make outbound calls to prospective students and parents from provided lead data.Explain course details, benefits, and learning outcomes clearly and convincingly.Follow up on inquiries and nurture leads to convert them into confirmed admissions.Achieve daily and monthly call and conversion targets.2. Student Counseling & Relationship ManagementUnderstand student requirements and recommend suitable courses/programs.Handle objections professionally and guide students through the admission process.Maintain positive relationships to ensure trust and successful conversions.3. Lead Management & ReportingUpdate lead status, call outcomes, and follow-up details accurately in CRM/sheets.Prepare daily activity and conversion reports for the reporting manager.4. Coordination & SupportCoordinate with academic and operations teams to ensure smooth admission onboarding.Support walk-in inquiries and admission documentation when required.Qualifications & SkillsGraduate/Postgraduate in any discipline (Business/Marketing preferred).Strong verbal communication skills in English and Malayalam.Comfortable with telecalling and working in a target-driven environment.Basic computer knowledge (MS Office, CRM tools).If you want, I can also create:Short job post captionTelecaller screening questions (Yes/No)Target & incentive wordingConversion-to-full-time opportunity section

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