Senior Executive Client Servicing

4 weeks ago

gurugram, India 3 Minds Digital Full time

Job Description

Working Days - Monday to Friday(Work from office only)

Experience - 3+ year

Can Send your Resume to deepa.sujesh@3mindsdigital.com

Are you ready to be part of something extraordinary? At 3 Minds Digital, we're not just a company; we're a collective force of creativity, innovation, and excellence. As an award-winning Design and Digital Consultancy, we take pride in our dynamic team - a powerhouse of talent driven by passion and a relentless pursuit of excellence.


Client Servicing Specialist at 3 Minds Digital


Are you passionate about delivering exceptional client experiences in a dynamic and creative environment? Join 3 Minds Digital, an award-winning Design and Digital Consultancy, and be a key player in shaping impactful client relationships.


Responsibilities:


1. Client Point of Contact: Act as the primary day-to-day contact for clients, ensuring smooth communication and understanding of their evolving needs.


2. Creative Briefs & De-briefs: Skillfully craft creative briefs, meticulously document meeting minutes, and lead comprehensive de-brief sessions with the internal team for streamlined project execution.


3. Presentation Excellence: Conduct in-person client meetings, research, and prepare compelling presentations and reports that showcase innovative solutions aligned with client goals.


4.Market Insight: Stay ahead of industry and competitor trends through thorough research, applying best practices to elevate client portfolios and ensure cutting-edge solutions.


5. Holistic Client Understanding: Grasp client goals and creative requirements across diverse domains including Branding, Packaging, UI/UX Design, Social Media, Content Development, Web Development, Graphic Design, and Digital Marketing.


6. Strategic Collaboration: Work collaboratively with internal teams, playing a crucial role in driving strategy, development, and successful project delivery.


7. Revenue Growth: Identify and capitalize on growth opportunities within the client portfolio, driving revenue through strategic upselling initiatives.


8. Industry Expertise: Stay current on emerging online trends and best practices within the Creative and Digital Industry, bringing valuable insights to client projects.


9. Project Profitability: Ensure the profitability of all projects, managing timelines effectively, and meeting project milestones.


10. Financial Management: Keep a meticulous track of payment milestones for all projects, ensuring transparency and client satisfaction.


11. Brainstorming Brilliance: Actively participate in brainstorming sessions with the creative team, contributing to the development of impactful campaigns.


Qualifications:


- Proven experience in client servicing within the creative and digital industry.

- Strong communication and presentation skills.

- Strategic thinking and problem-solving abilities.

- In-depth knowledge of industry trends and best practices.

- Ability to collaborate effectively within a creative team.


If you are ready to elevate client experiences, drive strategic growth, and contribute to innovative projects, we invite you to join our team at 3 Minds Digital. Apply now and be part of a company that values creativity, excellence, and client-centric solutions

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