IAM Engineer I

Company Overview​At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department OverviewOn any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions' innovations, products, and services play essential roles in people's lives. We help firefighters see around buildings and police officers see around street corners. We keep utility workers connected and visible to each other with real-time voice and data communication across the smart grid. We provide the situational awareness first responders need when a moment brings catastrophe. We help people be their best in their moments that matter.Our IT organization isn't just here to support our business. We're here to reinvent it – by changing how our customers, partners, and employees interact with our company. To do that, we're looking for people who bring great ideas and who make our partners' ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change but who accelerate it.Job DescriptionAs a dynamic technology enterprise operating on a global scale, Motorola Solutions requires robust identity and access management to protect against diverse security threats. Are you interested in joining the critical mission of securing enterprise identities and access across a large, complex organization? We are offering the opportunity to join our IAM team to architect secure access solutions, implement identity governance, and strengthen our security posture through advanced IAM technologies and strategic initiatives.As a member of the Enterprise Information Security team, the IAM Engineer I is an essential part of our cybersecurity operations. In this role, you will learn the foundations of identity and access management by supporting the team with daily operational tasks, assisting users with access issues, and contributing to the security of our organization. This is a fantastic opportunity for a detail-oriented and motivated individual to grow their skills in a critical area of cybersecurity.MSI provides a work environment that encompasses workplace flexibility, continued professional growth through paid training and certifications, conferences and seminars, and education assistance. Our culture encourages the honing of current skills and the building of new capabilities. We prize flexibility, continuous improvement, and collaboration both within the team and with industry peers.Skills and attributes for success:Self-driven, creative, and can operate independentlyTechnical expertise Continuously learning and identifying ways to strengthen and advance MSI's IAM ProgramThorough understanding of cybersecurity principles Roles and Responsibilities:This is an entry-level role for an enthusiastic individual looking to start their career in cybersecurity. This position focuses on supporting the day-to-day operations of the identity and access management systems and learning the fundamentals of identity security from a team of experienced professionals.User Support & Operations:Serve as the first point of contact for user access issues, including troubleshooting account lockouts and permission problems.Handle daily IAM operational tasks, such as user account provisioning, de-provisioning, and modifications in systems like Active Directory / Okta / LDAP.Process access requests and manage user roles following established procedures.Identity Governance and Administration (IGA) Support:Operate within the One Identity platform to process access requests submitted by users.Assist users in navigating the IGA system and help troubleshoot basic workflow issues.Support senior team members in testing and validating new IGA workflows.System Monitoring & Maintenance:Assist in monitoring IAM systems, reviewing alerts, and escalating potential issues to senior engineers according to runbooks and procedures.Help maintain technical documentation and knowledge base articles for common issues.Participate in access certification campaigns by helping to generate reports and track completion.Team Collaboration:Work closely with the IT help desk / business stakeholders to resolve user tickets efficiently.Support IAM Engineers and Senior Engineers on project tasks as needed.Participate in team meetings and training sessions to build your knowledge of IAM principles and technologies.Basic Requirements0-2 years of experience in an Information Technology role, preferably with exposure to IT support or cybersecurity.A strong and demonstrable interest in a cybersecurity career.Basic understanding of IT concepts such as Active Directory, cloud services, and networking.Excellent problem-solving skills and a strong attention to detail.Strong customer service orientation and communication skills (both written and verbal).Ability to follow procedures and a willingness to ask questions.A strong desire to learn and grow in the cybersecurity field.Familiarity with platforms like Okta or One Identity is a plus but not required.Travel RequirementsNoneRelocation ProvidedNonePosition TypeExperiencedReferral Payment PlanNoEEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.