System Support Team Lead

5 days ago

vadodara, India beBeeTechnical Full time

We are seeking a high-caliber professional to lead our internal systems support team.Job DescriptionThe ideal candidate will have a strong technical background, excellent leadership and communication skills, and the ability to thrive in a fast-paced environment.This role plays a critical part in ensuring a secure, efficient, and seamless experience for all employees. The successful candidate will be responsible for leading, mentoring, and managing the system support team, ensuring effective resolution of service desk requests, incidents, and escalations.The Corporate System Support Manager will own the end-to-end support lifecycle for internal systems, including user endpoints, collaboration tools, and SaaS platforms.Lead, mentor, and manage the system support teamOwn the end-to-end support lifecycle for internal systemsEnsure high levels of service quality, user satisfaction, and compliance with SLAsRequirementsTo succeed in this role, you will need:5+ years of experience in corporate IT support or systems administration, including 2+ years in a team leadership or managerial roleStrong technical background supporting macOS, Windows, and cloud-based SaaS platformsFamiliarity with security best practices for corporate environmentsBenefitsWe offer a collaborative environment where technology and security are central to our success. This is a leadership opportunity in a mission-driven company that prioritizes strong security posture and compliance.

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