Daily Operation Coordinator

2 weeks ago

ballari, India beBeeOperations Full time

Operation Executive Job DescriptionRole SummaryWe are seeking an experienced and motivated Operations Executive to join our team. The successful candidate will be responsible for managing and optimizing day-to-day operations, ensuring efficiency, quality, and alignment with the organization's strategic goals.Key ResponsibilitiesGuide associates in promoting the utilization of the digitized platform, communicate benefits and convenience of the SmartQ ordering APP, including associated offers.Drive adoption process by assisting associates in downloading and using the App, provide training, and support those without the App to order and pay through various payment wallets.Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays.Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, address issues while reporting incidents, accidents, and near misses to the reporting manager.Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly.RequirementsPassionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude.Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity.A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives.A graduate with a preference for holding a minimum craft course certification in Hospitality.Requires a minimum of 2 year of relevant experience.BenefitsThe candidate will be required to work six days a week. Travel reimbursements will be provided as per travel policy.About UsWe are a forward-thinking organization that strives to transform corporate cafeterias into places of delight. Our mission is to spread joy and happiness in a world weighed down by stress and pressure.

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