MSS SecOps Head

1 month ago

mumbai, India Network Intelligence Full time

1. Operations Management

  • Oversee the daily operations of the MSS Center, ensuring 24x7 service availability for all managed security services, including Managed Detection and Response (MDR), Managed Exposure Threat Management, Brand Protection, and Digital Forensics.
  • Lead and manage SecOps teams, ensuring effective coordination between different functions (incident management, threat hunting, exposure management, etc.).
  • Ensure the seamless execution of customer SLAs, KPIs, and other contractual obligations.
  • Establish incident response protocols and manage the escalations of critical incidents, collaborating with stakeholders to resolve high-impact security threats.


2. Governance & Compliance

  • Develop and implement governance structures for MSS operations, ensuring that the SecOps teams adhere to industry standards (ISO 27001, NIST, etc.) and customer-specific compliance requirements.
  • Maintain documentation for audits and ensure regulatory compliance across customer environments, focusing on privacy laws, local regulations, and industry best practices.
  • Regularly review security processes and incident management procedures to ensure alignment with evolving threats and vulnerabilities.


3. Team Leadership & Development

  • Lead and mentor the SecOps team to enhance technical competencies and operational efficiency. Foster a culture of continuous learning through training, workshops, and certifications.
  • Establish performance management metrics to track the efficiency and effectiveness of the operations team.
  • Manage staffing requirements and resource allocation to ensure optimal support for all customers.


4. Incident & Threat Management

  • Oversee the complete incident lifecycle from detection through containment, investigation, remediation, and reporting.
  • Ensure the MSS team is equipped to proactively detect, investigate, and respond to security threats and vulnerabilities using advanced threat detection tools (SIEM, XDR, SOAR).
  • Drive continuous improvement in threat intelligence integration and incident response capabilities.


5. Technology & Service Optimization

  • Drive the implementation and optimization of security platforms and tools such as SIEM, XDR, SOAR, and threat intelligence platforms.
  • Collaborate with engineering teams to streamline automation and enhance the efficiency of security monitoring and incident response through playbooks and automation tools.
  • Ensure continuous improvement in service delivery by analyzing operational data and driving initiatives to optimize performance and costs.


6. Customer & Stakeholder Management

  • Serve as the primary point of contact for key MSS customers regarding operational performance and security incidents.
  • Engage with clients to understand their evolving security needs and ensure the services provided are aligned with their expectations.
  • Deliver regular service review reports to customers, highlighting KPIs, incidents, threat landscape, and future recommendations.


7. Strategic Planning & Innovation

  • Define and execute strategic initiatives to advance MSS operational capabilities, driving innovation in service offerings like brand protection, digital forensics, and exposure management.
  • Participate in MSS service roadmap development to expand service capabilities in areas like advanced threat protection, security automation, and threat intelligence.
  • Collaborate with the leadership team to align the SecOps strategy with the broader company vision and goals.


8. Vendor and Partner Management

  • Manage relationships with external vendors and technology partners to ensure the seamless operation of security tools and platforms.
  • Conduct regular evaluations of the technologies in use and recommend upgrades or changes to ensure the MSS Center operates with cutting-edge technology.

  • MSS SecOps Head

    3 weeks ago

    Mumbai, India Network Intelligence Full time

    1. Operations Management Oversee the daily operations of the MSS Center, ensuring 24x7 service availability for all managed security services, including Managed Detection and Response (MDR), Managed Exposure Threat Management, Brand Protection, and Digital Forensics. Lead and manage SecOps teams, ensuring effective coordination between different functions...

  • MSS SecOps Head

    3 weeks ago

    mumbai, India Network Intelligence Full time

    1. Operations ManagementOversee the daily operations of the MSS Center, ensuring 24x7 service availability for all managed security services, including Managed Detection and Response (MDR), Managed Exposure Threat Management, Brand Protection, and Digital Forensics.Lead and manage SecOps teams, ensuring effective coordination between different functions...

  • MSS SecOps Head

    1 month ago

    Mumbai, India Network Intelligence Full time

    1. Operations ManagementOversee the daily operations of the MSS Center, ensuring 24x7 service availability for all managed security services, including Managed Detection and Response (MDR), Managed Exposure Threat Management, Brand Protection, and Digital Forensics.Lead and manage SecOps teams, ensuring effective coordination between different functions...

  • MSS SecOps Head

    1 month ago

    mumbai, India Network Intelligence Full time

    1. Operations Management Oversee the daily operations of the MSS Center, ensuring 24x7 service availability for all managed security services, including Managed Detection and Response (MDR), Managed Exposure Threat Management, Brand Protection, and Digital Forensics. Lead and manage SecOps teams, ensuring effective coordination between different functions...

  • MSS SecOps Head

    1 month ago

    Mumbai Metropolitan Region, India Network Intelligence Full time

    1. Operations ManagementOversee the daily operations of the MSS Center, ensuring 24x7 service availability for all managed security services, including Managed Detection and Response (MDR), Managed Exposure Threat Management, Brand Protection, and Digital Forensics.Lead and manage SecOps teams, ensuring effective coordination between different functions...

  • MSS SecOps Head

    1 month ago

    Mumbai Metropolitan Region, India Network Intelligence Full time

    1. Operations Management Oversee the daily operations of the MSS Center, ensuring 24x7 service availability for all managed security services, including Managed Detection and Response (MDR), Managed Exposure Threat Management, Brand Protection, and Digital Forensics. Lead and manage SecOps teams, ensuring effective coordination between different functions...

  • Mss secops head

    3 weeks ago

    Mumbai, India Network Intelligence Full time

    1. Operations Management Oversee the daily operations of the MSS Center, ensuring 24x7 service availability for all managed security services, including Managed Detection and Response (MDR), Managed Exposure Threat Management, Brand Protection, and Digital Forensics. Lead and manage Sec Ops teams, ensuring effective coordination between different...

  • MSS Security Operations Director

    4 weeks ago

    Mumbai Metropolitan Region, India Network Intelligence Full time

    Job DescriptionAs the MSS Security Operations Head at Network Intelligence, you will be responsible for overseeing the daily operations of the MSS Center, ensuring 24x7 service availability for all managed security services. This includes Managed Detection and Response (MDR), Managed Exposure Threat Management, Brand Protection, and Digital Forensics.Key...

  • MSS Security Operations Director

    3 weeks ago

    Mumbai Metropolitan Region, India Network Intelligence Full time

    Job DescriptionNetwork Intelligence is seeking a highly skilled and experienced MSS Security Operations Director to lead our Managed Security Services (MSS) team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of the MSS Center, ensuring 24x7 service availability for all managed security services.Key...

  • Security Operations Head

    1 week ago

    Mumbai, Maharashtra, India Network Intelligence Full time

    Security Operations ManagementOversee the daily operations of the MSS Center to ensure 24x7 service availability for all managed security services, including Managed Detection and Response, Managed Exposure Threat Management, Brand Protection, and Digital Forensics.Lead and manage the SecOps team, ensuring effective coordination between different functions...

  • DMart - SAP HCM Lead

    1 month ago

    Mumbai, Maharashtra, India Avenue Supermarts Ltd - DMart Full time

    Experience : Total 12+ years of experience with min 8 years of SAP Desired Candidate Profile : - SAP HCM, SuccessFactors (SF), Enterprise Portal (EP - ESS / MSS) Configuration & process knowledge.- Min 1 end to end implementation of SAP HCM, SuccessFactors (SF), Enterprise Portal (EP - ESS / MSS)- Knowledge of HR processes from hire to retire and contract...

  • DMart - SAP HCM Lead

    2 months ago

    Mumbai, India Avenue Supermarts Ltd - DMart Full time

    Experience : Total 12+ years of experience with min 8 years of SAP Desired Candidate Profile : - SAP HCM, SuccessFactors (SF), Enterprise Portal (EP - ESS / MSS) Configuration & process knowledge.- Min 1 end to end implementation of SAP HCM, SuccessFactors (SF), Enterprise Portal (EP - ESS / MSS)- Knowledge of HR processes from hire to retire and contract...

  • Gm - Technology Enterprise Solutions

    5 months ago

    Mumbai, Maharashtra, India Vodafone Idea Full time

    Job Req ID: 43964- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Cyber Security Analyst

    4 weeks ago

    Mumbai, Maharashtra, India Travelex Full time

    Job SummaryWe are seeking a highly skilled Cyber Security Analyst to join our team at Travelex. As a key member of our Security Operations team, you will be responsible for defending our organization against cyber threats and ensuring the security and integrity of our systems and data.Key ResponsibilitiesDevelop and maintain robust relationships with key...

  • Application security software engineer

    3 weeks ago

    Mumbai, India Nomura Full time

    Company overview Nomura is a global financial services group with an integrated global network spanning over 30 countries. Japan IT (Information Technology) is a diverse environment with employees of over 25 nationalities, who work on technical support, application development and implementation of system changes for Japan Retail Wealth Management...

  • SOC Analyst

    1 month ago

    Mumbai, India Travelex Full time

    Role purpose Reporting into the Head of Security Operations, this role will encompass defending Travelex against Cyber threats. This has a dependency on optimising our technology to be based on sound Cyber security principles in order for us to accurately manage and defend any such attack placed upon the organisation. Cyber Security is seen as a key...

  • Cyber Security Operations Specialist

    3 weeks ago

    Mumbai, Maharashtra, India Travelex Full time

    Job SummaryTravelex is seeking a highly skilled Cyber Security Operations Specialist to join our team. As a key member of our Security Operations Centre, you will be responsible for defending our organisation against cyber threats and ensuring the smooth integration of new assurance standards.Key ResponsibilitiesDevelop and maintain robust relationships with...