Live Connections | BMC Event Project Manager | india

1 month ago


india Live Connections Full time

JD BMC Event Manager:

Looking for an SME with strong and extensive knowledge in Problem Management and Knowledge Management, with a minimum of 5 years of experience.


The successful applicant will be an experienced ITIL Event Manager, whose role will primarily involve event management and monitoring IT infrastructure on the client's live system.


Primary Skills / Mandatory Skills: Primary skill is Incident Management and secondary skill is ServiceNow Knowledge Mgmtc & BMC - BEM (BMC Event Manager).

Experience: 6+ years.

Location: Chennai.


Must have strong BMC experience and knowledge

Raising and responding to Alerts, Events, and Incidents, including handing off each of these to the relevant Resolver Group or service desk


Supporting the Authority to develop best practices and if required, implementing such practices with the configuration of relevant systems for Events and Alerts. Activities that will result in the detection, notification, filtering, and correlation of all Events and Alerts. Engineering and managing Event Management Dashboards. Identifying circumstances where an Alert is required and configuring Alerts to meet the requirements of the Event Management Service stakeholders.


The Event Manager must have subject matter expert-level knowledge of a Monitoring Solution such as BMC suite of services and some experience in the


Relevant Technologies:

SolarWinds and associated modules (NPM, SAM, NTA, VMAN)

Riverbed NetIM/Application Response Expert (ARX)

BMC suite of services (Truesight/Discovery)

WhatsUp Gold

Microsoft System Centre Operation Manager (SCOM)

An understanding of Microsoft Windows Event Monitoring and Network Event Monitoring.


With Regards,

Victor

victorpaul@livecjobs.com


hashtag#BMC hashtag#BMCeventmanagement hashtag#ServiceNow hashtag#ServiceNowKnowledgeMgmtc hashtag#BMCBEM hashtag#chennai



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