CRM MS Dynamic Tester-Banking Domain

20 hours ago

tamil nadu, India Cortex Consultants Full time

Company Overview:Cortex Consultants is a dynamic consulting firm specializing in delivering innovative solutions for the banking sector. Our mission is to empower financial institutions through effective technology integration and enhancing customer experiences. We foster a culture of collaboration, integrity, and excellence, ensuring our team members are not only skilled professionals but also passionate about driving transformative change within the banking domain.Role Responsibilities:Develop and execute comprehensive test plans for CRM MS Dynamics within the banking domain.Collaborate with cross-functional teams to gather requirements and understand business needs.Perform functional and non-functional testing to validate CRM functionalities.Conduct user acceptance testing (UAT) with stakeholders to ensure system alignment with business goals.Identify and document defects, providing detailed reports using defect tracking tools.Assist in data migration testing to ensure the integrity and accuracy of transferred data.Integrate testing efforts with ongoing Agile development cycles.Provide input on enhancements and optimizations for CRM system performance.Develop automated test scripts to streamline testing processes.Participate in requirements workshops to help shape CRM functionalities.Monitor and analyze test results to communicate findings effectively.Lead troubleshooting efforts for any issues arising during testing phases.Collaborate with the IT department to coordinate system integrations.Stay updated on industry best practices and emerging trends in CRM systems.Train end-users and provide support during the CRM rollout.Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience in testing CRM MS Dynamics solutions, especially in banking.Strong understanding of banking processes and customer management systems.Experience with manual and automated testing methodologies.Familiarity with defect tracking tools like JIRA or Bugzilla.Solid knowledge of Agile frameworks and methodologies.Excellent analytical and problem-solving skills.Ability to communicate effectively with technical and non-technical stakeholders.Attention to detail and a strong commitment to quality assurance.Experience in data migration testing procedures and best practices.Proficiency in writing detailed test cases and scenarios.Ability to work independently and manage multiple projects simultaneously.Strong time management skills and ability to meet tight deadlines.Certifications in software testing (e.g., ISTQB) are a plus.Willingness to learn and adapt to new technologies and testing tools.

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