Highly Skilled ServiceNow Admin

24 hours ago

amravati, India beBeeServicenow Administrator Full time

ServiceNow Administration RoleDescription:We are seeking a seasoned ServiceNow administrator to handle the daily administration of our platform, ensuring optimal performance and security. The ideal candidate will have 7+ years of experience in configuration management database (CMDB) and domain separation.Key Responsibilities:CMDB Management: Ensure accurate CMDB data and maintain CI relationship integrity.Domain Separation: Manage multi-tenant environments, domain-specific configurations, visibility rules, update set handling, and troubleshoot domain conflicts.Platform Administration & Configuration: Perform day-to-day administration tasks, including technical configuration, form building, and report creation.User Management & Security: Manage user accounts, roles, and access control lists (ACLs) to ensure appropriate access levels and platform security.Maintenance & Upgrades: Monitor system performance, perform routine maintenance, and manage platform upgrades and patches.Support & Troubleshooting: Serve as primary support for end-users and support teams, investigating and resolving technical issues related to the platform.Workflow & Automation: Gather requirements from stakeholders and implement minor enhancements, such as creating or modifying service catalog items and automated process flows/workflows.Documentation & Training: Create and maintain technical documentation for configurations, processes, and procedures, and assist with training end-users and staff.Requirements:Strong proficiency in configuring ServiceNow modules, particularly ITSM.Configuration Management Database (CMDB) and Domain Separation expertise.Solid understanding of IT operations concepts, relational databases, and integrations using REST/SOAP APIs.Excellent problem-solving, analytical, organizational, and communication skills.Good To Have Skills:Familiarity with HTML, CSS, and JavaScript for scripting and UI development.Benefits:Competitive compensation package.Dedicated learning and development budget.Cutting-edge projects utilizing the latest technologies.Employee-friendly leave policy.Comprehensive medical and term insurance.Flexible work arrangements.Reimbursement for approved certifications and courses.Why Join Us?At our organization, we prioritize employee growth and well-being. We foster a diverse and inclusive work environment where all voices are valued. Join us to be part of a purpose-driven team that invests in your success.

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