Lead Hotel Operations Manager

1 day ago

tiruppur, India beBeeOperational Full time

Executive Assistant Manager RoleThis is a pivotal leadership position in hotel operations, requiring strong problem-solving skills and a guest-first mindset.Main Responsibilities:Overseeing Daily Hotel OperationsAssigning Tasks to Department Heads and Monitoring PerformanceServing as the Hotel's Public Relations RepresentativeMaintaining Guest Satisfaction and Driving Service RecoveryEnsuring Operational Compliance and Policy AdherenceAdditional Key Responsibilities:Resolving Guest ComplaintsMaintaining Accurate RecordsFostering Owner Loyalty through Proactive CommunicationRequirements and Qualifications:The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively under pressure and lead cross-functional teams. A guest-centric approach and strong attention to detail are essential for success in this role.Benefits of Working in This Role:This leadership opportunity offers a dynamic and challenging work environment, with opportunities for growth and professional development. As a key member of the hotel team, you will be empowered to make decisions and drive results that positively impact guest satisfaction and overall operational performance.

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