Digital Dentistry Support Expert

2 weeks ago

alappuzha, India beBeeCustomerExperience Full time

Customer Experience Specialist - APACFulfill Your Potential at a Leader in Digital SolutionsWe are a global provider of innovative digital dentistry platforms and solutions based on our own patented technology. Our mission is to support collaborative workflows between dental clinics and labs, revolutionizing the way we deliver dental care.Please visit us online to find out more about our vision.[Position]Customer Experience Specialist - APACAbout The Role:The Customer Experience Specialist will be responsible for providing technical and customer support for our products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and Russian ), and the ability to travel are key requirements.[Responsibilities]Handle service tickets via email, live chat, remote support, and phone calls for the assigned regions (India, Southeast Asia, CIS) (Fluent in English, Russian, and local languages)Process English tickets from CIS, India, and Southeast Asia regions.Support dental events and visits to local dealersCreate and update troubleshooting guidesMonitor and respond to inquiries on social media (in Russian and English)[Requirements]Experience using ZendeskExperience with SAP ERP systemsBasic understanding of IT infrastructure and hardware, with troubleshooting abilities (e.g., system performance checks, network connectivity issues, etc.)Experience in digital dentistry, CAD/CAM, or the dental industryOver 3 years of experience in a company engaged in B2B business[Preferred]A degree in dentistry (including dental hygiene and dental technology)Work experience in relevant industriesProficient in SAP[Work Location]Remote work[Required Documents]CV (in English)[Selection Process]CV Screening > Screening Call > 1st Interview > 2nd Interview > Salary Negotiation > OnboardIn case you do not have a resume, you may download a resume template below.Job ApplicationThe following position is screened on a rolling basis and may close once the position is filled.Any false information in the resume may lead to termination of the employment contract.

  • Digital Marketing Expert

    1 week ago

    alappuzha, India beBeeMarketing Full time

    Job OpportunityWe are seeking a seasoned digital marketing expert to join our team as a META Media Buyer.Prior experience in managing paid campaigns on Facebook & Instagram is essential.The ideal candidate will possess strong analytical and communication skills, with the ability to optimize campaign performance and provide data-driven insights.This role...

  • Digital Certificate Expert

    2 weeks ago

    alappuzha, India beBeeDigitalCertificate Full time

    Job OverviewWe are seeking a Digital Certificate Expert to design, build, configure and deploy the Digital Certificate Lifecycle Manager (DCLM) from development, user acceptance testing to production using Key Factor product.This role requires strong knowledge of PKI concepts: certificate authorities, SSL/TLS, OCSP, CRLs, and key management. The successful...

  • Digital Adoption Platform Expert

    3 days ago

    alappuzha, India beBeeExpert Full time

    Job Opportunity: Digital Adoption Platform ExpertWe are seeking an experienced Digital Adoption Platform (DAP) Expert to lead our Training as a Service (TaaS) consulting team.Key Responsibilities:Team Leadership and Development: Lead, mentor, and develop a team of Instructional Designers and DAP Content Developers to drive excellence in digital...

  • Expert Technical Support Specialist

    5 days ago

    alappuzha, India beBeeTechnical Full time

    Technical Support SpecialistThis role is ideal for a highly skilled and experienced technical support professional who can provide expert-level support to internal and external users of our web and mobile applications.

  • Digital Adoption Expert

    2 weeks ago

    alappuzha, India beBeeDigitalAdoption Full time

    Job OverviewWe are seeking a seasoned Digital Adoption Platform (DAP) expert to lead our training as a service consulting team.This role involves coaching and mentoring a team of DAP specialists while partnering with enterprise clients to shape, design, and execute their digital adoption strategies.The successful candidate will be responsible for:Leading,...

  • Digital Support Professional

    2 weeks ago

    alappuzha, India beBeeTechnical Full time

    Job OverviewThe On-line Service Specialist will provide online support to customers with technical queries from Australia. This involves timely updates on customer complaints through various channels, as advised by management.This role requires excellent English communication skills and in-depth knowledge of electrical and electronic products, particularly...

  • Advanced Medical Expert

    2 weeks ago

    alappuzha, India beBeeNeuroimaging Full time

    Key ResponsibilitiesWe are seeking a skilled expert to collaborate with us on advanced medical projects. This role offers complete flexibility to fit alongside your existing commitments.You will contribute to the development of cutting-edge systems by:Performing data annotation across various imaging modalitiesTraining and mentoring specialist teamsReviewing...

  • Digital Monitoring Expert

    2 weeks ago

    alappuzha, India beBeeCybersecurity Full time

    Digital Monitoring ProfessionalMonitor and analyze Microsoft Teams Rooms platforms to ensure compliance, security, and optimal performance. Identify anomalies in data trends and implement corrective actions to adhere to company policies and industry regulations.Collaborate with cross-functional teams to resolve issues and improve digital monitoring...

  • Innovative Digital Solutions Expert

    2 weeks ago

    alappuzha, India beBeedigital Full time

    Digital Adoption Platform ConsultantWe're seeking a seasoned Digital Adoption Platform Consultant to lead our team in delivering cutting-edge solutions to clients worldwide. As a senior consultant, you will be responsible for developing and implementing strategic plans to help businesses achieve their digital transformation goals.About the Role:Lead...

  • Digital Transformation Expert

    4 days ago

    alappuzha, India beBeeoperations Full time

    Digital Operations SpecialistThis is a pivotal role ensuring the smooth functioning and optimization of our digital ecosystem. The ideal candidate will have 8-18 years of experience in a similar role, with strong attention to detail, analytical skills, and ability to learn new software systems quickly.