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Senior Site Reliability Engineer

2 months ago

bangalore, India Vonage Full time

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

The Role

Why this role matters:

On the Platform Engineering Team, you will be responsible for designing, implementing, and managing internal tool sets used by our Engineering teams in their daily routines. The goal of these efforts is to reduce toil and streamline the process of modernizing internal applications. The primary focus is on implementing and managing Cloud Native Kubernetes-based platform ecosystems to deliver the platform of choice hosting production API’s. You’ll be involved in every aspect of engineering from software development strategies, dev workflows, HA and scalability aligned with modern GitOps practices ensuring that the SLA/SLO and cost objectives of the services are maintained, and improved upon.

All this will be accomplished by working on a scrum team with a mixture of experienced developers and engineers. The team will listen to organizational challenges, outline proposals, and work to deliver the requirements. This requires an outgoing personality, a sense of ownership, and being able to work with others to create the best possible product.


In this role, you’ll actively seek out ways to contribute and bring new ideas. You will have the opportunity to extensively utilize open source projects/software, often focusing on developing the 'glue' that integrates systems and enhancing their feature sets. Bringing a sense of vision and contributing to the requirements is expected and encouraged.

Ideal Profile

What you’ll bring:

  • Bachelor’s Degree required, preferably in the STEM field.
  • 5+ years of progressive experience in a combination of development, design in areas of cloud computing, strong coding skills in one or more languages (ex. Python, Shell Script, Go, Ruby).
  • Automate Kubernetes infrastructure deployment and management using tools such as Terraform, Crossplane to develop self-service platform workflows.
  • ​​Strong Infrastructure as a Code (IaC) experience on public Cloud (AWS and/or GCP), integrating Terraform/Crossplane to extend IaC capabilities across multiple cloud providers.
  • Fluency with Cloud API SDK’s (AWS/GCP) and identify opportunities to deliver self service capabilities for the most common infrastructure and application management tasks.
  • Experience with Unix/Linux OS internals (filesystems, system calls) and networking.
  • Experience in working on a large scale, highly available, cloud native, multi-tenant infrastructure platform on a public cloud, preferably in a consumer business.
  • Experience with any K8s managed service (EKS/GKE) with connected automation and orchestration tool development experience such as Argo, Helm, Terraform, Ansible and CNCF tooling ecosystem.
  • Excellent communication skills and experienced in collaborating with distributed teams will be highly valued.

What's on Offer?

  • Applause Points - we use Vonage Applause to connect and recognize great work in the workplace
  • Unlimited discretionary time off
  • Medical Insurance with Health Check Ups, Discounted Medicine Delivery, and Telehealth
  • Holistic Wellness Programs
  • Vision and Dental Insurance