Bengali Customer Service Representative

4 days ago


agra, India beBeeClient Full time

Bengali Support Professional OpportunityWe are seeking a dedicated and skilled professional proficient in Bengali and English to deliver high-quality support to our clients.This role involves responding to client inquiries, providing product information, and ensuring client satisfaction.Respond to client queries via calls, chats, and emailsAnalyze client needs and offer accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and client satisfaction metricsRequirements:To succeed in this role, you will need:Exceptional command of Bengali and EnglishStrong communication, active listening, and problem-solving skillsAbility to work independently with minimal supervisionBasic computer literacyPrior experience in customer support is an asset but not requiredThe Benefits:As a valued member of our team, you can expect:A dynamic and supportive work environmentOngoing training and development opportunitiesA competitive compensation packageA chance to make a real impact on our clients' success



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