Application Technical Support Specialist
7 days ago
Technical Support Engineer Job DescriptionWe are seeking a skilled Technical Support Engineer to join our team.You will work closely with the Client Success department and provide Tier-2 client support for software technical issues, collaborating with the Engineering department to debug and resolve problems. In this role, you will:Provide technical support to internal and external users, including customer service teams, clients, and partners.Communicate and coordinate feedback and inputs to the development team, mostly based in India.Assist the QA lead with QA activities.Troubleshoot technical issues with minimal support from the development team.Speak to internal and external customers to quickly identify their problems.Propose workarounds to customers when fixes will take time to be released.Provide timely and accurate customer feedback.Follow up with clients to ensure problems are resolved.Support the roll-out of new applications.Provide procedural documentation as support.Manage multiple cases at once.Test and evaluate new releases.Propose innovative solutions for smooth operational processes.RequirementsOur ideal candidate is a detail-oriented problem solver who can communicate effectively with both technical and non-technical stakeholders. Key skills include:Excellent communication and interpersonal skills.Ability to multitask and prioritize tasks effectively.Strong analytical and problem-solving skills.Experience working with software development teams.Knowledge of troubleshooting and debugging techniques.BenefitsAs a Technical Support Engineer at our company, you will enjoy a competitive salary and benefits package, including:A comprehensive health insurance plan.Retirement savings plan.Generous paid time off policy.In return for your hard work and dedication, we offer a dynamic and supportive work environment that fosters growth and innovation. If you are passionate about providing exceptional customer support and have a strong desire to grow your career, we encourage you to apply for this exciting opportunity today.
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Technical Computer Support Professional
7 days ago
kanpur, India beBeeDesktop Full time**Job Summary:**We are seeking a skilled Desktop Support Specialist to join our team. In this role, you will be responsible for providing second-level technical support for desktop/laptop hardware, software, and peripheral issues.Key Responsibilities:Diagnose and resolve advanced technical issues escalated from the L1 support team.Install, configure, and...
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kanpur, India beBeeTechnicalSupport Full timeTechnical Support Specialist for Digital PlatformsYou will collaborate closely with the Client Success team to provide high-quality technical assistance and support services.Offer expert technical guidance and support to internal and external users, including customer service teams, clients, and partners.Communicate effectively with the Engineering team,...
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kanpur, India beBeeSupport Full timeJob Title:Oracle Technical Support Specialist – Sales & DistributionDuration:Contract PositionExperience:7+ Years of Experience RequiredLocation:Remote Work OpportunityKey Skills and Qualifications:Proven experience in Oracle E-Business Suite R12 Technical Support, with a focus on Supply Chain and Manufacturing domains.Hands-on experience with SQL, PL/SQL,...
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kanpur, India beBeeApplication Full timeWe are seeking a detail-oriented and strategic Application Portfolio Management (APM) specialist to support our enterprise architecture and application rationalization efforts using LeanIX.This role is critical in capturing, analyzing, and maintaining application metadata to assess current technology usage, align future business requirements, and guide...
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Application Support Executive
1 week ago
Kanpur, India NuFlights Full timeWe are hiring: Application Support ExecutiveWe are looking for an Application Support Executive to manage day-to-day application issues, ensure smooth system operations, and support our users with timely and effective solutions. The ideal candidate has strong analytical skills, good communication, and hands-on experience in troubleshooting production...
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Application Support Executive
7 days ago
Kanpur, India NuFlights Full timeWe are hiring: Application Support ExecutiveWe are looking for an Application Support Executive to manage day-to-day application issues, ensure smooth system operations, and support our users with timely and effective solutions. The ideal candidate has strong analytical skills, good communication, and hands-on experience in troubleshooting production...
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Technical Implementation Specialist
7 days ago
kanpur, India beBeeImplementation Full timeJob OpportunityWe are currently seeking a Technical Implementation Specialist to support our team in fulfilling our mission of digitizing operations using innovative technology.The ideal candidate will have strong technical expertise, leadership capabilities, and excellent communication skills. They will play a pivotal role in delivering customized solutions...
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Online Customer Support Specialist
1 week ago
kanpur, India beBeeCustomerService Full timeJob OverviewThe On-line Service Specialist role is a dynamic position that involves providing timely and effective support to customer technical queries received from the Australian market. The ideal candidate will possess excellent communication skills, a good knowledge of electrical and electronic products, specifically solar inverters.The key...
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Technical Service Specialist
2 weeks ago
kanpur, India beBeeSpecialist Full timeJob Role:Technical Service SpecialistWe are seeking a highly skilled and experienced professional to join our team as a Technical Service Specialist. This role involves providing technical support to customers, ensuring prompt resolution of issues, and driving product knowledge within the region.Key Responsibilities:Provide expert technical advice to...
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Technical Network Solutions Specialist
2 weeks ago
kanpur, India beBeeTelecom Full timeKey ResponsibilitiesWe are seeking a telecom network specialist to provide technical expertise and support our Pre-Sales and Delivery teams. This role requires strong knowledge of IP/MPLS, including L2/L3 VPNs, Segment Routing, QoS, and Traffic Engineering.Key Duties:Collaborate with Sales and Solution Architects to design solutions for telecom...
