Technical Computer Support Professional

6 days ago

kanpur, India beBeeDesktop Full time

**Job Summary:**We are seeking a skilled Desktop Support Specialist to join our team. In this role, you will be responsible for providing second-level technical support for desktop/laptop hardware, software, and peripheral issues.Key Responsibilities:Diagnose and resolve advanced technical issues escalated from the L1 support team.Install, configure, and maintain operating systems, software applications, and system updates.Perform root cause analysis to identify recurring technical problems and develop solutions.Provide remote support and troubleshooting for users working from home or in the field.Train and mentor junior support technicians as needed.Ensure compliance with IT policies, security protocols, and best practices.Requirements:Excellent troubleshooting skills and experience with Windows and Mac computers.Knowledge of LAN/WAN, Wi-Fi, and VPN technologies.Ability to work collaboratively with IT team members on projects, upgrades, and implementations.Strong communication and interpersonal skills.Accuracy and attention to detail when maintaining records of work performed, issues, and resolutions.Benefits:This role offers a competitive salary and benefits package, including opportunities for professional growth and development.What We Offer:Our company is committed to providing a supportive and inclusive work environment that encourages collaboration, innovation, and creativity.As a Desktop Support Specialist, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional service and support to our customers.

  • Cloud Computing Professional

    2 weeks ago

    kanpur, India beBeeCloudComputing Full time

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    kanpur, India beBeeTechnical Full time

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    Kanpur, India beBeeCloud Full time

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    kanpur, India beBeeSupport Full time

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  • HR Support Professional

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    Kanpur, India beBeeHiring Full time

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    2 weeks ago

    Kanpur, India ARDEM Data Services Full time

    Overview:ARDEM is seeking a Customer Service Representative with strong technical understanding to support customer inquiries, process orders, and manage service tickets through Zendesk.Key Responsibilities:Handle customer queries through Zendesk and provide timely, accurate responses.Review engineering drawings, layouts, and specifications to process...

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    4 weeks ago

    Kanpur, India Bhash Software Labs Full time

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  • Computer operator

    5 days ago

    Kanpur, India Best Infosystems Ltd. Full time

    Computer Operator / Chat Support / Sourcer / IT – Non-IT Internship / Trainee-(Earn & Learn Program) –Kanpur Nagar / Kanpur DehatJob Title: Computer Operator / Chat Support / Sourcer / IT – Non-IT Internship / TraineeWork Location: Damodar Nagar, Barra Bypass, KanpurCollege Location: Kanpur DehatEducation Required: 12th Pass – Not yet taken college...

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    3 weeks ago

    Kanpur, India Best Infosystems Ltd. Full time

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  • Computer Operator

    3 weeks ago

    Kanpur, India Best Infosystems Ltd. Full time

    🚀 Computer Operator / Chat Support / Sourcer / IT – Non-IT Internship / Trainee-(Earn & Learn Program) –Kanpur Nagar / Kanpur Dehat 📌 Job Title: Computer Operator / Chat Support / Sourcer / IT – Non-IT Internship / Trainee 📍 Work Location: Damodar Nagar, Barra Bypass, Kanpur 🏫 College Location: Kanpur Dehat 🎓 Education Required: 12th...