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MDM (Mobile Device Management) IT Support Specialist

2 months ago


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We're seeking an experienced MDM IT Support Specialist to assist in the unattended deployment of browser extensions across large-scale enterprise environments. The ideal candidate will have extensive experience with Mobile Device Management (MDM) platforms and scripting for automated installations on Windows, macOS, and iOS devices.

Key Responsibilities:
Develop and implement scripts for unattended installation of browser extensions across Windows and macOS endpoints, as well as iOS devices
Create and maintain deployment packages compatible with common MDM platforms, particularly Microsoft Intune
Optimize deployment processes to ensure efficient and reliable extension installations across large device fleets
Troubleshoot deployment issues and provide solutions for various enterprise environments
Collaborate with the development team to ensure extensions are packaged correctly for mass deployment
Document deployment procedures and best practices for internal and client use

Required Qualifications:
Proven experience in scripting for unattended software installations on Windows and macOS
Strong knowledge of MDM platforms, with particular emphasis on Microsoft Intune
Experience deploying applications and extensions to iOS devices through MDM solutions
Proficiency in relevant scripting languages (e.g., PowerShell, Bash, Python)
Familiarity with enterprise browser extension deployment strategies
Understanding of Group Policy and other Windows management technologies
Experience with macOS management tools and iOS configuration profiles

Preferred Qualifications: -
Experience with additional MDM platforms (e.g., Jamf, VMware Workspace ONE)
Knowledge of browser extension development and security best practices
Familiarity with cloud management platforms for cross-platform device administration
Experience with version control systems and CI/CD pipelines for deployment scripts
Understanding of enterprise security policies and compliance requirements