Service Excellence Lead

Job Overview:This role focuses on delivering exceptional service assurance and building strong relationships with clients. The ideal candidate will possess a combination of technical expertise, business acumen, and excellent communication skills.Main Responsibilities:Prepare comprehensive client reports for monthly meetings, highlighting key performance...

Operation Excellence SpecialistYou will lead the property inspection operations in a multi-client environment, ensuring adherence to service level agreements and quality standards.To succeed in this role, you'll track team performance metrics, using data-driven insights to improve operational efficiency, enhance inspection quality, and reduce turnaround...

Job OverviewWe are seeking an experienced Team Supervisor to lead our call center team. In this role, you will be responsible for supervising a team of customer service representatives and ensuring that they meet our high standards of performance.The ideal candidate will have at least 2 years of experience in a similar environment and possess strong...

POSITION REPORTS TO: SENIOR MANAGER – PROCESS EXCELLENCE (Master Black Belt) DEPARTMENT: OPERATIONS POSITION LOCATION: VADODARA, INDIA (ON-SITE) BUDGET: 15,00,000 - 17,50,000 PA. Position Summary - The Manager – Process Excellence (Black Belt) role is specifically designed to facilitate process/performance improvement activities and quality scores using...

Lead Operations ManagerWe are seeking a skilled Lead Operations Manager to oversee the end-to-end operations of our manufacturing plant.The successful candidate will lead all plant operations, including production, maintenance, engineering, quality, supply chain, and safety.Ensuring compliance with ISO standards, ASTM, and industry-specific quality norms is...

Job DescriptionWe are seeking a seasoned IT Service Management professional to spearhead our organization's IT service delivery and support business objectives. The ideal candidate will possess a strong technical background in ITSM frameworks, excellent leadership skills, and the ability to drive transformational change.This role will be responsible for...

Exciting opportunity for the role of a Process Excellence Architect.Job Description:Analyze business requirements and map those to industry-standard processes.Design and develop test plans to ensure solutions meet business needs.Develop process models based on business requirements.Coordinate project tasks and work under tight deadlines.Provide support for...

IT Service Delivery SpecialistWe are seeking a skilled IT Service Delivery Specialist to join our team. As a key member of our organization, you will be responsible for ensuring the effective delivery of IT services to meet business needs.This role requires a strong technical foundation in IT service management and a proven track record of delivering...

Strategic HR Director OpportunityLeads efficient, compliant and data-driven HR service delivery across the organization.Combines operational excellence in HR administration and payroll with strategic leadership in people data, analytics and process transformation.The successful candidate will have a strong business acumen and good knowledge of analytics....

Process Optimisation LeadTransforming business functions through tech and analytics drives growth for critical operations. A Process Optimisation Lead is required to deliver actionable insights into operational processes.Main Responsibilities:Analyse key performance indicators (KPIs) to identify trends, anomalies, and areas for improvement.Provide insights...