Conversational Interface Architect

3 days ago

Tirupati, India beBeeArtificial Full time

Prominent AI/ML Specialist – Conversational Interface ArchitectWe're at the forefront of healthcare innovation, revolutionizing patient access and engagement with our cutting-edge AI receptionist for GP practices. By integrating Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), advanced prompt engineering, and bespoke voice agent technology, we've eradicated phone queues, accelerated call handling, and enhanced the primary care experience end-to-end.As a Senior AI/ML Specialist, you will spearhead the design, development, and deployment of AI models powering our intelligent chatbots, voice agents, and telephony services. You'll collaborate closely across product, engineering, and clinical teams to deliver data-driven improvements, ensuring our solutions remain at the forefront of NHS digital transformation.Key Responsibilities:AI Model Development: Lead the end-to-end development of LLM- and RAG-based systems to ingest NHS data sources, generate accurate responses, and power both chatbot and voice agent interactions.Prompt & Voice Agent Engineering: Craft, iterate, and optimize prompts—and design voice-agent dialogue flows—to maximize response relevance, reduce latency, and ensure clinical safety across text and voice channels.Cross-Functional Collaboration: Partner with frontend and backend teams to integrate AI and voice agent components into our microservices architecture.Performance Monitoring & Optimisation: Instrument AI and voice-agent pipelines, analyze logs and user feedback, troubleshoot edge cases, and implement continuous-learning improvements.Innovation & Research: Stay abreast of the latest advances in LLMs, RAG, conversational AI frameworks, and NHS-specific compliance to inform our technical roadmap.Testing & Validation: Define and execute rigorous test plans in collaboration with QA to validate model accuracy, voice-agent performance, and compliance with healthcare standards.Technical Leadership: Mentor junior engineers, advocate for best practices in MLOps, prompt engineering, voice-agent design, and model governance, and contribute to architecture reviews.We offer: A competitive salary, equity options, pension contributions, and comprehensive private healthcare. Join us in transforming healthcare access through intelligent automation.

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    Tirupati, India beBeePromptEngineering Full time

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    Tirupati, India beBeeInnovator Full time

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    Tirupati, India beBeeSoftware Full time

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    Tirupati, India Mayan Designs Full time

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    Tirupati, India beBeeDataEngineer Full time

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