Customer Success
2 days ago
Job Mode: Work From Office Location: Bangalore Shifts: Rotational/5-day week Job Type: Full-time Salary - Best-in-class salary + performance incentives A well-established organisation with a strong global footprint is looking for clear, confident communicators who enjoy connecting with people and making a real impact. In this Voice-heavy contact centre role, involving Inbound Customer Queries and Outbound Lead conversions, you’ll deliver thoughtful customer interactions and help drive sales outcomes through genuine relationship-building. You’ll play a key role in creating positive experiences and long-term value for every client you engage with. What You`ll Do: • Handle customer queries and escalations with professionalism, empathy, and ownership. • Lead service recovery conversations and build long-term trust. • Convert qualified leads through clear, consultative communication. • Engage existing customers for upsell and cross-sell opportunities. • Track, Report conversion and Engagement metrics, ensuring customer satisfaction remains central. What we’re looking for: • 3–5 years of experience in Travel, Hospitality, Airlines, Medical/Healthcare services, Wellness centres, Hospitals, or International voice-based customer service. However, strong candidates outside the band can also be considered. • Excellent verbal and written English communication skills - clear, articulate, and empathetic. • Strong sales orientation rooted in trust-building. • A Start Up Mindset - Proactive, adaptable, and comfortable in a fast-paced environment. • Bonus: Knowledge of Malayalam / Hindi / Kannada. Why this role: • Join a large, legacy organisation in an exciting phase of expansion. • Blend of customer experience and sales with real impact. • Stability of an established brand with the energy of fast growth. Kindly include your last drawn salary in your profile or application.
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Customer Success Intern
6 days ago
bangalore district, India Graphy Inc. Full timeCustomer Success Intern Location: On-site | Bengaluru, Karnataka Timings: 11:00 AM - 8:00 PM Stipend: INR 20,000 per month Company: Graphy Inc. Company Website: About Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed and are looking for...
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Customer Success Manager
2 weeks ago
bangalore district, India Skill Veda Full timeCustomer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
2 weeks ago
bangalore district, India Decode Age Full timeLocation: Bengaluru Function: Customer Success, Experience & Support Reporting To: Growth Head/ CEO About Decode Age Decode Age is India’s first longevity company, operating at the intersection of nutraceuticals, biotechnology, and digital health . We are creating a new category in preventive health and human longevity, with a fast-scaling D2C...
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Customer Success Manager
2 weeks ago
bangalore district, India Tyfone, Inc. Full timeJob Description – Customer Success Manager (India) About the company: Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with digital finance and payments. Our digital solutions empower individuals, families, and businesses, to simplify and make it easier to manage their...
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Customer Success Manager
2 days ago
bangalore district, India BiteSpeed Full timeJob Role - Customer Success Manager - India About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like...
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Customer Success Intern
1 week ago
bangalore district, India UptimeAI Inc. Full timeUptimeAI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. UptimeAI uniquely combines Artificial Intelligence with...
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Customer Success Intern
1 week ago
bangalore district, India Airlearn Full timeJob Title: Customer Success Intern Location: Bangalore, India (On-site) Internship Duration: 6 months Start Date: Immediate or as per availability Role Overview: As a Customer Success Intern , you will be the first line of interaction with our learners, ensuring their onboarding, satisfaction, and retention throughout their journey with Airlearn. This is a...
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Customer Success Manager
2 weeks ago
bangalore district, India Digio.in Full timeAbout Digio - Digio was founded in 2016 and currently is the market leader in the Digital onboarding space with its offerings around Digital Identity, eKYC, Digital Documentation/Signing, Recurring Payments based on NACH and UPI, Account Aggregator etc. Digio is used by more than 1500 businesses in India and performs over 1 Billion transactions annually....
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Customer Success Manager
2 days ago
bangalore district, India Soroco Full timeSoroco is on a mission to elevate and transform how teams everywhere work. Powered by multiple patents, its flagship AI model, Scout, generates a work graph - a map of friction hurting your teams and business outcomes. Today, this map drives productivity improvements in 150+ organizations globally, including several Fortune 500 companies. Soroco has been...
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Customer Success Manager
2 days ago
bangalore district, India Hireginie Full timeOur client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...