Customer Experience and Sales Associate
19 hours ago
We are looking for a luxury-oriented customer enthusiast who has excellent communication skills, an understanding of consumer/customer service and is willing to do what it takes to make Andamen the best-loved men’s fashion brand in India. You will be the face of Andamen for your customers/audience on various aspects from order management, relationship management, sales, style guidance, research, and surveys.Your responsibilities:Be the direct point of contact for customers, to ensure exceptional experience and service standardsManage phone, email, Whatsapp, Instagram interactions to achieve defined SLAsManage defined processed and SLAs in our ERPKeep all leakages – returns, exchanges, RTO’s and cancellations in the defined norms of the businessBuild deep knowledge of our product portfolio and positioning to offer personalized style advice and help customers find products that fit their needs.Generating revenue by upselling and cross-selling skills.Work closely with cross functions to resolve any problems faced by customersWork with the leadership team on initiatives to improve the customer experience and process standardsConduct regular research and surveys to provide thoughtful, strategic insights regarding customer needs, to our product, marketing, and technology teamsWhat we’re looking for:1-5 years of experience in a customer or consumer-facing role.Excellent verbal and written communication skillsPassion for building an exceptional and loved brand experienceAbility to multitask and thrive in an ambiguous environmentProficiency in Microsoft Outlook, Excel, WordAbout Andamen:A proud homegrown, bridge-to-luxury fashion brand for men who love style. Our philosophy: everlasting quality and designs, eco-conscious fibers, responsibly and lovingly made by Indians.We launched in December 2015 and have since been featured in Economic Times, HT Mint, India Today, Indian Express, Man’s World, Rolling Stone, Verve, and LBB. Visit www.andamen.com.Work ShiftMon- Sat (10 am to 7 pm)Rotational During Seasonal Sales.
-
Senior Associate: Customer Experience
1 day ago
haryana, India Somersault Full timeWe are seeking a highly skilled and experienced Senior Associate Customer Experience & Sales to join our dynamic team. As a Senior Associate Customer Experience, you will be responsible for managing end-to-end customer interactions, ensuring seamless post-purchase journeys, and driving customer satisfaction across all touchpoints. Your role will involve...
-
Customer Experience Associate
2 hours ago
Gurugram, Haryana, India Ujobs Consulting Full time**Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings. - Escalate complex customer...
-
Customer Experience Associate
6 days ago
Gurugram, Haryana, India Wellversed Full time**Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings. - Escalate complex customer...
-
Customer Experience Associate
2 weeks ago
Gurugram, Haryana, India Wellversed Full time**Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings. - Escalate complex customer...
-
Customer Experience Associate
2 weeks ago
Gurugram, Haryana, India Wellversed Full time**Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings. - Escalate complex customer...
-
Customer Experience Associate
2 weeks ago
Gurugram, Haryana, India Wellversed Full time**Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings. - Escalate complex customer...
-
Customer Experience Associate
6 days ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...
-
Field Sales Executive
1 hour ago
Haryana, India Captain Sales Full timeRoles and Responsibilities - Generating leads and building a pipeline of potential customers Visiting customers in the field to promote and sell products or services Demonstrating product features and benefits to customers Negotiating and closing sales deals with customers Achieving sales targets and contributing to the overall success of the sales...
-
Sales Associate
1 hour ago
Gurugram, Haryana, India Kaizen Prospecting LLP Full time**Company Description** Kaizen Prospecting LLP is a Business Process Outsourcing (BPO) firm based in New Delhi. Our range of services includes outbound sales, specialized projects in student loans and debt settlement, and backend operations in the healthcare industry. We constantly strive for improvement in our client-centric solutions to achieve success...
-
Sales associate- Brand sales
2 weeks ago
haryana, India My Wall Full timeCompany DescriptionMyWall is where creators transform passion into boundless opportunities. We see influencers as powerful individuals who can convert empty restaurants into hotspots or fill luxury resorts with a single post. MyWall offers creators tools for perks, income opportunities, and a platform to thrive. For brands, it ensures seamless...
