Peopledeck | Claims Specialist
24 hours ago
About the Role - To manage a well-defined team of experienced claims personnel for client servicing in commercial claim portfolio.
Responsibilities -
- Manage and provide claim-handling direction to team members with respect to investigation, reserving, expense/ vendor management, and loss payment in accordance with Claims Best Practices.
- Cross vertical experiences across different lines of business (Fire/Marine/Engineering etc.)
- Have a thorough understanding of the different financial and technical aspects of the claim
- Conduct periodic review meetings with the team to track critical TATs and discuss monthly targets of claim settlement
- Ensure that all surveyor queries are responded to and intimated to the client
- Liaise with different stakeholders Client, insurance companies, surveyor, as and when required, to ensure an effective closure of claims within defined TATs
- Monitor and report important performance metrics like IRDA data, balance scorecard for claims management, claims settled within an agreed timeframe.
- Good relationship with stakeholders, insurance companies
Candidate requirements - Graduate/post-graduate with minimum 12 years of experience in related field.
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