Onsite Claims Specialist

7 hours ago


India Alight Solutions Full time
About the Opportunity

We are seeking a skilled Claims Process Expert to join our team in Gurgaon. As an Onsite Claims Specialist, you will play a crucial role in ensuring timely and accurate information delivery to all participants.

Job Description
  • You will identify process improvements by analyzing issues, delays, and quality problems and recommend solutions.
  • You will work with Leads and others to resolve participant issues, maintain internal & client-defined quality scores, and ensure proper documentation and follow-ups.
Responsibilities
  • Ensure delivery in accordance with standard operating procedures.
  • Take complete ownership of self-learning & development.
  • Able to practice logical reasoning and critical thinking.
Requirements
  • Bachelor's degree in BCom, B.A, or BBA (No Full-time MBA/MCA/B Tech/BE/B Ed).
  • Associate: 2-5 years, Analyst: 5-8 years of work experience in Insurance Claims/Leave Claims and Backend Operations.
  • Excellent verbal and written communication skills.
  • Basic computer knowledge (MS-Office, Excel).
  • Good analytical skills & attention to detail.
What We Offer
  • An attractive salary package: ₹800,000 - ₹1,200,000 per annum.
  • Flexible working hours, with a 5-day work-from-office policy.
  • Ongoing training and development opportunities to enhance your skills.
  • A dynamic and supportive work environment.


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