Desktop Support Specialist

Job SummaryThis Desktop Support Specialist role involves providing second-level technical support for desktop/laptop hardware, software, and peripheral issues. The successful candidate will work on diagnosing and resolving advanced technical issues escalated from the L1 support team.

Improve user productivity by investigating and resolving systemic issues.The role involves collaborating with business stakeholders to understand their needs and pain points. Key responsibilities include troubleshooting, desktop expertise, automation, collaboration, and user support.Required skills: 7-10 years of experience in Windows desktop engineering,...

Job Title: Desktop Engineering SupportWe are seeking an experienced Desktop Engineer to join our team. As a key member of our IT department, you will be responsible for troubleshooting and resolving desktop-related issues efficiently.The ideal candidate will have a strong background in Windows OS internals, including kernel, registry, services, drivers, etc....

Desktop Support ExpertAs a Desktop Support Expert, you will play a vital role in ensuring the smooth operation of our desktop environment. Your primary responsibility will be to investigate and resolve desktop issues efficiently, thereby enhancing user experience.To achieve this, you will collaborate closely with business partners to identify areas for...

All Hardware and Network related activities. - Desktop Trouble shooting. - Monitoring - OS Installation - Preventive Maintenance, etc... **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹20,000.00 per month Day range: - Weekend availability Shift: - Day shift - Fixed shift Ability to commute/relocate: - Bandra, Mumbai,...

Job Title: Customer Support SpecialistThe role of a Customer Support Specialist is to provide exceptional customer experience by answering inquiries, resolving issues, and ensuring overall satisfaction. This position involves communication via various channels including phone, email, chat, or in-person.This specialist will require strong problem-solving...

The Customer Support Specialist role is about providing exceptional service to customers.Delivering customer support through various channelsResponding to customer inquiries and resolving issues promptlyMain responsibilities include:Communicating effectively with customersMaintaining accurate customer recordsProviding product information and company...

We're seeking an Advanced Technical Support Specialist to join our team.This role involves driving customer success and delivering high-quality support to our global clients. Our ideal candidate will have a strong background in software services, system administration, and Java support.

As a 3PL Support Specialist, you will play a pivotal role in supporting the business team by providing functional expertise in implementing, rolling out, and enhancing third-party logistics modules.You will possess good knowledge of third-party logistics architecture, including key datapoints for inbound and outbound integration with the system.Experience in...

IT Support Engineer RoleWe are seeking a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads.The selected individual will work directly with...