SAP HCM Lead
18 hours ago
EXPERIENCE
Total 12+ years of experience with min 8 years of SAP
DESIRED CANDIDATE PROFILE
SAP HCM, SuccessFactors (SF), Enterprise Portal (EP – ESS / MSS) Configuration & process knowledge.
Min 1 end to end implementation of SAP HCM, SuccessFactors (SF), Enterprise Portal (EP – ESS / MSS)
Knowledge of HR processes from hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications
Min 8 years of SAP implementation & support experience with preferably min 5 yrs of domain experience in retail /CPG/ FMCG industry
Sound knowledge of business processes & best practices around hire to retire of own and contract workforce, talent acquisition, learning management systems.
Knowledge of S/4, SDLC, ISO /CMM, ITIL, software testing certifications /knowledge, project management shall be an added advantage
People management, lead & mentored team of min 5-10 members
Candidate should be open to work in new dimension areas like integration through CPI, BTP, etc. with digital stack of business processes, explore /evaluate new dimension modules of SAP or other application-leaders in HR domain
KNOWLEDGE AND SKILLS REQUIRED
Strength in understanding of business processes /functionalities around hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications
Excellent analytical, quick learning and problem-solving skills with a desire to work in a team-oriented environment. A team player with excellent presentation, communication and interpersonal skills.
Ability to plan, coordinate, and direct the work of cross-department teams engaged in various professional, technical, and support functions and to do requirement study with function.
Quick at understanding the business issues, pain points and challenges of org.
Knowledgeable on implementation + project + support related processes, issue tracking & management
Effective resource & time management
Knowledge of Best practices in function
Knowledge of testing and quality
Analysis of business processes, Performance analysis, Root cause analysis
Good communication, presentation skills
Knowledge of SDLC, ISO /CMM, ITIL, software testing certifications /knowledge, project management, vendor & resource management.
Adept in multitasking
Resource management skills
PROFESSIONAL QUALITIES
• Communicates effectively with users to identify needs and evaluate alternative business solutions.
• Manages user expectations effectively.
• Proactively seeks opportunities to serve in leadership roles.
• Believes in Teamwork and facilitates effective team interaction.
• Able to lead team and is a self-starter and is able to drive projects
• Develops relationships with user departments that foster ties.
KEY RESPONSIBILITIES
- Primary POC (point of contact) – for support, solutioning, enhancements in & around SAP HCM, SuccessFactors (SF), Enterprise Portal (EP – ESS / MSS) and other applications in HR domain.
- Leads enhancement & project team related to above associated business processes. May have to look into related applications like biometric, L&D applications (Moodle, others), etc. too
- Drive & manages maintenance & support, enhancements & projects effectively towards completion in time, meeting SLAs. Plan implementations with least calculated risks with mitigation /rollback /alternative plans.
- Design, customize, configure and testing of applications. Proactively identify and propose business process and/or system enhancements. Continually review the SAP modules and identify areas for improvement.
- Work with clients to implement changes that improve their business processes
- Work self-directed and independently; may act as subject matter mentor to more junior members
- Drive & manages enhancements & projects effectively towards completion in time, meeting SLAs. Plan implementations with least calculated risks with mitigation /rollback /alternative plans.
- Manages resources (external & internal) and partners in accordance with project schedule. Use them judiciously & effectively, ensuring high productivity.
- Apprising all stakeholders especially reporting head regularly & escalating (if necessary).
- Maintains all proper documents related to project in accepted formats as per known standards
- Handing over of the enhancement /project to support team with KT
- Training team and end users
- Effective testing of changes. Leads testing efforts
- Does business process study with the help of a business team. Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution. Draft RFP and RFQs, evaluate partners & various solutions offerings from vendors.
- Ensures issues are identified, tracked, reported on and resolved in a timely manner during testing.
- Able to manage teams effectively and with better productivity
- Plans effectively, sets priorities, and manages several complex projects simultaneously while working to meet project deadlines.
- Manages resources in accordance with project schedule.
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