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Branch Manager
2 months ago
Location:ChengalpattuAvadiTiruvallurKundrathurKanchipuramSalemMaduraiMysoreTumkurGunturVijayawada.
Salary:9 LPA
Experience: 8 to 12 Years(Housing Loan Experience is aMust)
Educational Qualification:Undergraduate/Postgraduate
RoleSummary:
The Branch Manageris responsible for leading and managing the branch s operations toachieve business targets maintain portfolio quality and ensurecustomer satisfaction. This role involves overseeing salesmarketing activities team recruitment training and managing thehousing loan process from initiation todisbursement.
- Ensurethe branch meets its disbursement targets for Housing &Mortgage Loans and insurancepremiums.
- Achieve theWeighted Average Yield target set for thebranch.
- Drive the growth of thebranch s portfolio while retaining existingcustomers.
- Supervise and monitor theactivities of Sales Officers across all locations to ensure aconsistent flow ofbusiness.
- Regularly empanel directsourcing agents at all locations to maintain a steady business flowfrom major channels.
- Plan andexecute marketing activities with a monthly calendar and track theprogress daily.
- Ensure that allSales Officers meet the productivity normsmonthly.
- Conductlocation visits to appraise identified customers for loanproposals.
- Ensure proper andcomplete documentation for housing loan files submitted forsanction.
- Oversee the management ofpostsanction documentation including disbursementdocuments.
- Ensure high levels ofcustomer satisfaction for all loanssanctioned.
- Responsible forrecruiting Sales Officers.
- Train theSales Officers and ensure they achieve productivity levels as percompany norms.
- Manage the quality ofthe branchs portfolio ensuring minimalrisk.
- Ensure the closure of alloutstanding postdisbursaldocumentation.
- Handle chronic ordelinquent accounts initiating appropriate actions for loanregularization.
RequirementsEssentialQualifications:
- Undergraduate/Postgraduatedegree in a relevant field.
- 8 to 12years of experience in the housing loan sector ismandatory.
- Strongleadership skills to manage and motivate ateam.
- Proven ability in sales andlead management.
- Excellent customerrelationship managementskills.
- Strong organizational skillsto manage business processeseffectively.
- Ability to handlecomplex issues especially in portfoliomanagement.
- Excellent verbal andwritten communicationskills.
Minimum of 12 months of experience in retail sales. Experience inthe BFSI (Banking, Financial Services, and Insurance) sector is anadded advantage. Good communication skills are essential. Mustpossess a Two Wheeler and a valid driving license.
