Operational Readiness Leader

4 days ago


nashik, India beBeeSpecialist Full time

Operational Readiness SpecialistAs an Operational Readiness Specialist, you will oversee the end-to-end operational readiness and delivery of online learning programs. Your role involves managing a team, ensuring timely course setup, and driving process excellence in alignment with industry standards.Key ResponsibilitiesOperational Management: Oversee the course readiness lifecycle, ensure on-time and accurate setup of courses and modules, review course configurations, and manage course end activities.Team Leadership: Lead and mentor a team of coordinators, monitor workload distribution, performance metrics, and deliverables, support skill development and knowledge sharing within the team.Cross-Functional Collaboration: Work closely with program delivery, product, marketing, and IT teams to ensure smooth program launches and issue resolution, liaise with global partner teams to coordinate blended course requirements and maintain partner satisfaction.Process Improvement and Reporting: Identify and implement process enhancements, track and analyze course readiness metrics, learner engagement trends, and operational performance through dashboards and reports.Stakeholder Management: Act as the primary point of contact for internal and external stakeholders on program-related matters, ensure adherence to academic and operational standards while meeting partner expectations.Requirements5+ years of experience in LMS operations, e-learning coordination, or program delivery, including 1–2 years in a supervisory or lead capacity.Strong understanding of LMS platforms (preferably Canvas) and course management workflows.Effective project management skills, ability to negotiate timelines and support requirements effectively across multiple stakeholders.Proven ability to lead teams, manage timelines, and handle multiple priorities in a dynamic environment.Excellent communication and stakeholder management skills across global and cross-functional teams.Analytical mindset with hands-on experience in Excel, Power BI, or similar reporting tools.Process-driven with strong problem-solving skills and attention to detail.



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