Synva Hearing | Audiologist | hyderabad
7 days ago
Audiological Testing:
- Conducting comprehensive hearing tests, including:
- Pure Tone Audiometry
- Impedance Audiometry
- Speech Audiometry
- Other necessary audiological evaluations.
- Maintaining accurate and detailed audiological reports for each customer.
Counseling:
- Counseling users who have newly discovered hearing loss, letting them know the importance of hearing aids.
- Assisting current hearing aid users in upgrading or modifying their devices.
- Explaining hearing test results and guiding customers toward the best possible solutions for their hearing needs.
Lead Management & Follow-Up:
- Collaborating with the Lead Management Executive to answer queries from leads that require specialized knowledge.
- Following up with leads to ensure a seamless customer journey.
- Building long-term relationships with customers.
Operational Responsibilities:
- Creating and documenting Standard Operating Procedures (SOPs) for the Audiologist position to ensure consistency across stores.
- Developing training materials for future audiologists and assisting in the onboarding process for new hires.
Customer Service:
- Making home visits to premium clients for hearing evaluations, hearing aid fittings, and customer satisfaction follow-ups.
- Providing after-sales support to customers regarding hearing aid adjustments and technical issues.
Event Participation:
- Taking full responsibility for Synva's Free Hearing Camps, including planning, executing, and coordinating with the team.
- Representing Synva at community hearing care initiatives and corporate social responsibility (CSR) activities.
Sales Support:
- Understanding and explaining the features and benefits of hearing aid brands like Signia and Phonak to customers.
- Collaborating with the marketing and sales teams to meet customer expectations.
Business Growth:
- Working closely with the founder to support and grow the business, exploring new ideas for improving customer satisfaction and operational efficiency.
- Continuously staying updated with advancements in audiology and integrating new technologies and techniques.
- Collecting feedback on services and hearing aids from customers and reporting insights to management for improvement.
- Regularly updating the founder about ongoing operational activities and suggesting improvements.
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Synva Hearing | Audiologist | hyderabad
7 days ago
hyderabad, India Synva Hearing Full timeAudiological Testing: Conducting comprehensive hearing tests, including: Pure Tone Audiometry Impedance Audiometry Speech Audiometry Other necessary audiological evaluations. Maintaining accurate and detailed audiological reports for each customer. Counseling: Counseling users who have newly discovered hearing loss, letting them know the importance of...
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Hyderabad, India Synva Hearing Full timeAudiological Testing:Conducting comprehensive hearing tests, including:Pure Tone AudiometryImpedance AudiometrySpeech AudiometryOther necessary audiological evaluations.Maintaining accurate and detailed audiological reports for each customer.Counseling:Counseling users who have newly discovered hearing loss, letting them know the importance of hearing...
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Audiologist
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Hyderabad, India Synva Hearing Full timeAudiological Testing:Conducting comprehensive hearing tests, including:Pure Tone AudiometryImpedance AudiometrySpeech AudiometryOther necessary audiological evaluations.Maintaining accurate and detailed audiological reports for each customer.Counseling:Counseling users who have newly discovered hearing loss, letting them know the importance of hearing...
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