Head of Operations

6 days ago

bangalore district, India RK Group Full time

The Opportunity: RK Group in collaboration with a leading global footwear brand is setting up a new venture to run e-commerce operations for the brand. For the same, we are looking to hire an experienced Head of Operations . The ideal candidate will be responsible for overseeing supply chain management, logistics, order fulfilment, ensuring operational efficiency and customer delight. Key Responsibilities: Managing supply chain and warehouse operations: Oversee end-to-end e-commerce operations, including warehouse operations, supply chain management, logistics; and ensure pick-up and delivery as per SOP/ SLAs. In coordination with merchandising and inventory control finance teams, maintain optimal stock levels. Manage operations within the budget allocated via effective resource allocation and cost-efficient strategies. Regularly review the performance of 3PL warehousing and logistics partners. Handling returns and claims: Manage and streamline returns processes, ensuring returned goods are processed accurately and efficiently. Coordinate with marketplaces and 3PL partners to expedite claims resolution. Maintain proper documentation for claims processing. Escalate unresolved cases for faster resolution. Process optimization and reporting: Develop workflows, SOPs and TAT for order fulfilment. Ensure minimum deviation from SOPs. Supervise warehouse operations: implement layout and storage systems for efficient warehouse operations. Ensure seamless coordination between WMS/ OMS, ERP and e-commerce platforms for end-to-end visibility. Analyse operational KPIs (fulfilment time, return rates, etc.) and drive continuous improvement. Prepare operational reports covering metrics like order fulfilment rate, claims resolution rate, etc. Ensuring compliance: Maintain proper documentation for the warehouse and in bound/ out bound stocks. Ensure compliance with relevant laws (such as labour laws) and safety regulations. Ensure on-time audit completion. Qualifications and Experience: Bachelor’s or Master’s degree in business, supply chain management, operations or related fields. At least 10 years of experience in e-commerce operations (including managing warehouse operations, working with 3PL logistics providers). Experience in fashion related categories is preferred. Strong understanding of tools and technologies required in supply chain/ warehousing (such as warehouse management systems (WMS) and order management systems (OMS)). Must have proven experience in managing marketplace claims. In depth knowledge of key compliances related to warehouse management (such as labour laws). Must have strong communication, decision making and negotiation skills. Should be able to lead a team of front end and back end operations (5 to 10 executives/ managers). Location: Bangalore, with travel as required. Reporting to: Chief Executive Officer. Compensation: Competitive and commensurate with experience. For the right candidate, compensation is not a constraint.

  • Head of Operations

    6 days ago

    bangalore district, India GKB Hitech Lenses Private Limited Full time

    🔎 Role Summary (What You Will Own) We are seeking a hands-on Operations Leader to run day-to-day labs & production operations, ensure on-time order fulfilment, drive multi-location operational discipline, and build scalable processes across our network. You will lead coordination between production, supply chain, dispatch, quality, finance, and customer...

  • Head of Operations

    5 days ago

    thrissur district, India GramPro Business Services Pvt. Ltd. Full time

    NB "Recruiting for a Scheduled commercial Bank" JOB DESCRIPTION Location: Thrissur Industry: Banking Experience Level: Experience-25 Yrs Role – Head Operations Role Overview The Head of Operations – oversee end-to-end branch operational activities for all branch banking products, ensuring efficient process execution, regulatory compliance, and...

  • City Head Operations

    1 week ago

    bangalore district, India Antara Senior Care Full time

    Role Title: City Operations Head (Senior Care Homes - Transition Care Centres) Business Unit: Antara Assisted Care Services (Max Group Healthcare Company) Location: Bangalore Qualification: Graduate (MBA/PG in Hospital/Healthcare Management preferred) Experience: Minimum 10 years in Hospital/Healthcare Operations with strong team leadership & P&L management...

  • Operations Head

    3 weeks ago

    bangalore, India The Fresh Factory Full time

    At The Fresh Factory , we’re redefining what clean eating and mindful eating look like in India. From our café and cold-pressed bar to our integrated retail concept StockRoom, every detail reflects our belief that clean is cool, and honest food should be both beautiful and accessible. We’re now looking for a dynamic Operations Head to help us scale this...

  • Operations Head

    1 week ago

    bangalore, India Jobadda Full time

    Job Description:The Operations Head for Manufacturing Operations is a key leadership role responsible for overseeing and optimizing all aspects of the manufacturing process. This position requires a strategic thinker with strong operational acumen to drive efficiency, quality, and continuous improvement in manufacturing operations. The Operations Head will...

  • Head of Operations

    3 days ago

    chennai district, India Radical Illumination Pvt LTD Full time

    Role Overview We are looking for an Operations Head – South Region ( Chennai & Bengaluru ) who can bring structure, precision, and passion to our project execution process. This role calls for someone who deeply understands lighting — from design language to site realities — and can lead an operations team to execute projects seamlessly, efficiently,...

  • Center Head

    2 weeks ago

    jamnagar district, India Orane School of Beauty & Wellness Dwarka Full time

    Company Description Orane International Dwarka is a renowned professional training and coaching institute located in Sector 12B, Dwarka. The center specializes in a wide range of professional courses in Cosmetology, Makeup, Hair, Beauty, Skin/Aesthetics, Nutrition, Dietetics, and Nail Art, among others. With state-of-the-art infrastructure and...

  • Head of Sales

    2 weeks ago

    bangalore district, India Hagerstone International Pvt. Ltd. Full time

    Company Description Hagerstone International Pvt. Ltd. is a leading interior design and build company specializing in office spaces, with over 11 years of experience. The company has successfully delivered more than 791,433 square feet of projects for 173+ renowned companies while saving clients over Rs 119 crores. With a presence in 15 Indian cities and a...

  • Head of Operations

    7 days ago

    bangalore, India GKB Hitech Lenses Private Limited Full time

    🔎 Role Summary (What You Will Own)We are seeking a hands-on Operations Leader to run day-to-day labs & production operations, ensure on-time order fulfilment, drive multi-location operational discipline, and build scalable processes across our network. You will lead coordination between production, supply chain, dispatch, quality, finance, and customer...

  • Head of Operations

    4 weeks ago

    Bangalore, India RK Group Full time

    The Opportunity: RK Group in collaboration with a leading global footwear brand is setting up a new venture to run e-commerce operations for the brand. For the same, we are looking to hire an experienced Head of Operations . The ideal candidate will be responsible for overseeing supply chain management, logistics, order fulfilment, ensuring operational...