SAP Service Delivery Manager
2 days ago
Position We are looking for an SAP Service Delivery Manager who oversees the day-to-day operations of service delivery. You will provide a high-touch customer experience that results in customer satisfaction, enhanced client relationships, and ongoing profitability of the services delivered to clients while successfully navigating customer challenges to find solutions. Key Responsibilities Role and Responsibilities: • Support SAP customers in their functional and technical system needs by not only maintaining their systems but also making recommendations for ongoing improvements and enhancements to improve the customer's business operations. This will require you to deeply understand the customer's operations and their short- and long-term goals toward improving their day-to-day operations. • Your overall focus will be on service quality, service availability, and operational capability in conjunction with relevant processes and performance management. This will involve conducting periodic reviews such as: weekly burn reports, monthly trends/KPI review, and quarterly business reviews (QBRs). • You will be a champion of emerging best practices and work with customers to manage change as the client's business evolves and enhances their service models. • Relationships internally and at the customer site will be built on trust and allow you to negotiate how project resources are allocated to a client and problem solve diplomatically. • Your curiosity, ability to creatively solve problems and strong technical acumen will lead you to uncover new service opportunities with your customers resulting in increased profitability. Skills and Qualifications: • Any degree with relevant experience in service delivery • Knowledge and experience with SLA's, OLA's, and Contracts in insourced or outsourced environments. • Good understanding of SAP ERP, functional and/or technical SAP application knowledge. • Knowledge of industry trends, business strategies, and SAP's strategy and service portfolio. • Ideally have SAP S4HANA, IT Service Management, Project Management certifications • Knowledge and experience with Agile and Lean process methodology preferred. • Desire to have ITIL certification.
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SAP Service Management
2 days ago
tamil nadu, India SGS & Co Full timeJob SummaryWe are seeking a highly experienced SAP ECC Application Consultant with deep expertise in Service Management (SM) and Customer Service (CS) modules. This role demands a strong functional and technical background in SAP ECC, with hands-on experience in service-related business processes, integration technologies, and large-scale ERP...
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SAP Service Management
1 week ago
Chennai, Tamil Nadu, PIN, India SGS & Co Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob SummaryWe are seeking a highly experienced SAP ECC Application Consultant with deep expertise in Service Management (SM) and Customer Service (CS) modules. This role demands a strong functional and technical background in SAP ECC, with hands-on experience in service-related business processes, integration technologies, and large-scale ERP...
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tamil nadu, India TECEZE Full timeService Delivery Manager — IT Infrastructure Services(Network · Cloud · Server · Storage · Telephony · Staffing · Digital Workplace)Function: Service Delivery Reports to: Head of Service Delivery/Operations DirectorSeniority: Hands-on Manager (player–coach) Team: Manages 2–5 Service Delivery Coordinators while also acting as an individual...
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tamil nadu, India TECEZE Full timeIT Service Delivery ManagerJob location: Chennai/Bangalore/PuneExperience: 8 to 15 yearsPosition OverviewWe are seeking an experienced IT Service Delivery Manager with a strong background in managing and delivering Cloud, IT Infrastructure, Network Transformation, Digital Workplace Services, and Cybersecurity solutions. The ideal candidate will be...
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Service Delivery Coordinator
2 weeks ago
tamil nadu, India TECEZE Full timeService Delivery Coordinator JD: Job location: Chennai (On-site) Experience: 3 - 5 years of experience in IT Project Management Willing to work in night shift only can apply. Company Mission : Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term...
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Service Delivery Coordinator
2 weeks ago
tamil nadu, India TECEZE Full timeService Delivery Coordinator JD:Job location: Chennai (On-site)Experience: 3 - 5 years of experience in IT Project ManagementWilling to work in night shift only can apply.Company Mission:Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term...
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It Delivery
4 weeks ago
Chennai, Tamil Nadu, India Infosys Full timeResponsibilities A day in the life of an Infoscion As part of the Infosys delivery team your primary role would be to provide best fit architectural solutions for one or more projects You would also provide technology consultation and assist in defining scope and sizing of work You would implement solutions create technology differentiation and leverage...
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SAP Customer Service Module Consultant
6 days ago
tamil nadu, India SThree Full timeAbout the RoleWe are looking for a Senior SAP CS Consultant with strong experience in Service Module transformation within a Fiori environment. This role involves designing and implementing new service models, handling return processes, and guiding architecture decisions for a global rollout.Key ResponsibilitiesLead transformation of SAP Customer Service...
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Environmental Health Safety Specialist
7 days ago
tamil nadu, India Glomatriz Technologies Pvt Ltd Full timeCompany DescriptionGlomatriz Technologies Pvt Ltd, established in 2006 in Singapore, is a leading provider of SAP and Microsoft ERP and CRM solutions across Asia, with operations in Malaysia, Australia, Indonesia, and India. The company supports a global clientele with expertise in SAP solutions such as SAP HANA, SAP B1, and SAP BPC, and offers world-class...
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Chennai, Tamil Nadu, India Kannanware Full timeKannanware Innovations is a fast-growing SAP Partner focused on delivering cutting-edge GROW with SAP S 4HANA Public Cloud and Office of the CFO services solutions to clients across APAC EMEA and the USA In just about four years we have earned a reputation for excellence having built a diverse portfolio of satisfied clients across multiple industries and...
