Cybersecurity Operations Excellence Leader

1 day ago


bhavnagar, India beBeeSecurity Full time

Job DescriptionThe Security Operation Delivery Manager plays a pivotal role in overseeing the delivery of cybersecurity operations, ensuring service excellence and driving performance through data insights and stakeholder engagement. This position requires strong knowledge of cyber operations workflows, influencing capabilities, and relevant technical expertise.Lead day-to-day cybersecurity operations across multiple technology domains to ensure smooth delivery.Ensure adherence to SLAs, contractual deliverables, and service quality targets consistently.Collaborate with technology leads and factory model teams across SOC/SIEM, Email Security, IAM, Cloud, and Network Security.Manage specialized tools and platforms such as Azure Sentinel, Flare, Cybel Angel, Qualys, Anomali, and MDO.Conduct daily stand-ups to maintain operational control, visibility, and alignment.Drive service improvement and automation initiatives to enhance efficiency and reduce manual effort.Act as a trusted advisor to customer leadership, providing recommendations based on best practices and operational insights.Monitor and manage incidents, problems, and change requests within defined scope and timelines.Analyze operational metrics and KPIs, translating data into actionable insights for stakeholders and clients.Ensure timely and accurate reporting (weekly, monthly, quarterly) aligned with contractual terms and governance standards.Handle escalations effectively, support scope changes, and ensure compliance with audit and governance frameworks.Manage team availability, shift rosters, and performance dashboards, guiding delivery teams to align with customer expectations.Required Skills and QualificationsTo excel in this role, you will need:12+ years of experience in cybersecurity operations, with at least 3–5 years in a managerial or delivery role.A strong understanding of cybersecurity operations and service delivery.Ability to interpret operational data and drive performance through storytelling.Certifications (Preferred): CISSP, CISM, ITIL, PMP.Gravitas and influencing skills to engage internal stakeholders and clients effectively.Broad knowledge across cybersecurity domains; deep technical expertise not required.Excellent communication and stakeholder management skills.BenefitsThis role offers opportunities for growth and development in a dynamic and challenging environment. Key benefits include:Leadership opportunities to grow your career.Professional development and training programs.Competitive compensation package and benefits.Opportunities for collaboration and networking.OthersIf you are a motivated and experienced professional looking to make a difference in cybersecurity operations, we encourage you to apply. Please submit your resume and cover letter outlining your qualifications and experience.



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