Front Desk Executive
2 weeks ago
Position Overview:
We are seeking a courteous, well-spoken, and professional Front Desk Receptionist to be the face of our organization. The receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming atmosphere and ensuring smooth day-to-day front office operations.
Key Responsibilities:
• Greet and welcome visitors, students, and parents in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls.
• Provide accurate information about Rus Education’s services, courses, universities, and admission process. • Maintain a clean and organized reception area.
• Schedule appointments and manage calendars for counsellors or management staff.
• Handle basic inquiries and route specific queries to the relevant department or personnel.
• Maintain visitor logs and ensure security protocols are followed.
• Receive and sort daily mail, deliveries, and couriers.
• Assist in administrative tasks such as data entry, maintaining records, and preparing reports.
• Coordinate with counsellors and back-office staff to ensure smooth flow of information and support.
Requirements:
• Proven work experience as a receptionist, front office representative, or similar role.
• Proficiency in MS Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills in English and Hindi.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Customer-service attitude.
• Ability to work independently and as part of a team.
• Minimum qualification: Graduate in any stream.
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