Kapture CX | Director- Pre sales
2 days ago
Job Title: Lead, Pre Sales
Reports To : CEO
Location : Bangalore (Work from Office)
Company Overview :
Founded in 2014 in Bangalore, Kapture CX is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we provide a robust customer feedback management platform. With strategic offices in key locations including Bangalore, Mumbai, Delhi, Jakarta, UAE, Riyadh, Philippines, and Florida, Kapture is on a dynamic trajectory of global expansion.
Job Summary:
Lead pre-sales engagements and sales enablement strategies to drive enterprise sales success. Collaborate with cross-functional teams to craft tailored solutions, support strategic sales initiatives, and equip the sales team with the tools, training, and resources needed to meet revenue goals.
Key Responsibilities:
1. Enterprise Solutioning: Drive the pre-sales process by identifying customer needs, designing tailored enterprise solutions, collaborating with product and engineering teams for feasibility, and delivering impactful demonstrations, POCs, and technical workshops.
2. Sales Enablement: Develop and execute sales enablement strategies by creating materials like playbooks and solution guides, conducting training sessions, and collaborating with sales, marketing, and product teams to ensure consistent messaging and go-to-market alignment.
3. Strategic Leadership: Collaborate with sales leadership on strategies, account planning, and opportunity qualification, provide expert support for complex engagements, drive thought leadership on industry trends, and mentor pre-sales and enablement teams to enhance performance.
4. Customer Engagement: Build trusted relationships with enterprise clients, understanding their goals and challenges, represent the company at events to articulate value propositions, and gather feedback to shape the product roadmap and drive innovation.
Qualifications:
- 7+ years in pre-sales, solution engineering, or sales enablement roles within enterprise environments.
- Proven track record of supporting enterprise-level sales in achieving or exceeding revenue targets.
- Experience in managing cross-functional teams and large-scale solutioning initiatives.
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