AI/ML Engineer – Chatbot Voice Agent Developer

1 week ago

Jamnagar, India beBeeArtificialIntelligence Full time

About Our RoleWe are seeking a highly skilled and experienced AI/ML Engineer to join our team. As a Senior Prompt & AI/ML Engineer, you will be responsible for driving the design, development, and deployment of AI models that power our intelligent chatbots and voice agents.Key ResponsibilitiesArchitect and deploy LLM- and RAG-based systems to ingest NHS data sources, generate accurate responses, and power both chatbot and voice agent interactions.Craft, iterate, and optimize prompts—and design voice-agent dialogue flows—to maximize response relevance, reduce latency, and ensure clinical safety across text and voice channels.Partner with frontend and backend teams to integrate AI and voice agent components into our Azure-hosted microservices architecture.Instrument AI and voice-agent pipelines, analyze logs and user feedback, troubleshoot edge cases, and implement continuous-learning improvements.Stay abreast of the latest advances in LLMs, RAG, conversational AI frameworks, and NHS-specific compliance (GDPR, DTAC) to inform our technical roadmap.RequirementsProven expertise in prompt engineering, LLMs (e.g., GPT, Bloom, LLaMA), RAG frameworks, and voice-agent/dialogue-system design, with demonstrable projects or open-source contributions.Advanced proficiency in Python; comfortable building APIs in NestJS; familiarity with Next.js/React for frontend integration.Strong understanding of Azure services (App Services, Functions, Cognitive Services), containerization (Docker), and relational databases (MySQL).Experience designing microservices, distributed architectures, and RESTful/GraphQL APIs.A passion for healthcare technology, patient-centric design, and improving NHS primary care workflows.Excellent written and verbal skills to articulate complex AI and voice-agent concepts to technical and non-technical stakeholders.About UsWe are a rapidly growing team at the cutting edge of healthcare AI, committed to transforming patient access and staff wellbeing across hundreds of GP surgeries. We offer a supportive culture, flexible hybrid working, and an attractive salary package including equity options and comprehensive private healthcare.

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