
Team Lead
18 hours ago
Responsibilities:
- Oversee rostering process to optimize resource allocation and minimize shrinkage.
- Conduct KPI monitoring and CSAT analysis to identify areas for improvement.
- Manage team performance, ensuring targets are met within SLA guidelines.
- Ensure timely completion of tasks by setting deadlines and tracking progress against them.
- Develop strategies to reduce attrition rates through effective team handling practices.
Qualifications:
- Graduation is mandatory.
- Minimum 3 years of experience in BPO/Call Centre on paper in which 1.5 years of experience as a Team leader with a focus on customer service.
Required Skills:
- Strong understanding of KPIs such as AHT, SLA, Attrition, Shrinkage and CSAT.
- Excellent leadership skills with ability to manage teams effectively.
Pay range and compensation package: UPTO 4.5 LPA CTC
Interested candidates reach me on this mail id : rozy.rozy1@teleperformancedibs.com
-
Team Lead
2 days ago
Mohali, Punjab, India Bunge Full timeJob Description:Business Title-Team Lead - SOX ComplianceGlobal Function-FinanceGlobal Department-Internal Audit Reporting to-Global SOX Compliance LeadAbout the CompanyBunge is a global leader in agribusiness and food production, committed to sustainability and innovation. Our mission is to connect farmers, processors, and consumers to deliver high-quality...
-
Team Lead
3 hours ago
Mohali, Punjab, India Bunge Full timeJob Description: Business Title- Team Lead - SOX Compliance Global Function- Finance Global Department- Internal Audit Reporting to- Global SOX Compliance Lead About the Company Bunge is a global leader in agribusiness and food production, committed to sustainability and innovation. Our mission is to connect farmers, processors, and consumers to deliver...
-
Team Lead
2 days ago
Mohali, Punjab, India Bunge Full timeJob Description:Business Title-Team Lead - SOX ComplianceGlobal Function-FinanceGlobal Department-Internal Audit Reporting to-Global SOX Compliance LeadAbout the CompanyBunge is a global leader in agribusiness and food production, committed to sustainability and innovation. Our mission is to connect farmers, processors, and consumers to deliver high-quality...
-
Team Lead
4 weeks ago
Mohali, Punjab, India Amazon Full timeAt Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We re seeking a...
-
Team Lead
4 weeks ago
Mohali, Punjab, India IOTA Analytics Full timeJob Title: Team Lead - Legal Document Review. Location: Mohali, Punjab. Experience Required: 2 to 4 years as a Document Reviewer/QC, with prior experience assisting in project/team management. About the Role: We are seeking a detail-oriented and proactive Team Lead (Legal) to join our Document Review and Data Breach Response team in Mohali. This role...
-
Team Lead
14 hours ago
Mohali, Punjab, India Bunge Full timeLocation Mohali City Mohali State Punjab IN-PB Country India IN Requisition Number 40580 Business Title Team Lead - Treasury Global Job Title Sr Anl Finance Treasury Global Function Business Services Global Department Finance - Treasury Organizational Level Reporting to Treasury Manager or AGM Treasury Size of team reporting in and type NA...
-
Operations Team Lead
2 weeks ago
Mohali, Punjab, India TP Full timeWe're Hiring | Team Leader – Operations (Chat & Email Process)Location: MohaliJoin the global leader in digital business services and take the next step in your careerRole: Team Leader – OperationsProcess: Non-Voice (Chat & Email)Experience Required: Minimum 1 year as a Team Leader in BPO (Chat/Email process preferred) Key Responsibilities: Drive team...
-
Senior Team Lead
12 hours ago
Mohali, Punjab, India beBeeLeadership Full time ₹ 25,00,000 - ₹ 40,00,000Key Responsibilities:We drive performance excellence by leading, mentoring and managing a team to achieve key targets.Our goal is to monitor team performance, provide coaching and implement improvement plans effectively.We handle escalations, ensure high-quality customer service and drive operational efficiency.Collaboration with stakeholders is crucial in...
-
Team Lead
2 weeks ago
Mohali, Punjab, India TP Full timeResponsibilities:Oversee rostering process to optimize resource allocation and minimize shrinkage.Conduct KPI monitoring and CSAT analysis to identify areas for improvement.Manage team performance, ensuring targets are met within SLA guidelines.Ensure timely completion of tasks by setting deadlines and tracking progress against them.Develop strategies to...
-
Team Lead
5 days ago
Mohali, Punjab, India TP Full timeResponsibilities: Oversee rostering process to optimize resource allocation and minimize shrinkage. Conduct KPI monitoring and CSAT analysis to identify areas for improvement. Manage team performance, ensuring targets are met within SLA guidelines. Ensure timely completion of tasks by setting deadlines and tracking progress against them. Develop strategies...