Deputy General Manager – Hospital Division

USV, a top-15 pharmaceutical company in India, excels in the diabetes and cardio sectors. We have a presence in over 65 countries with our dynamic team of over 7,000 across generations. Our commitment to brand building is evident in our popular products like Glycomet GP, Ecosprin AV, Jalra, Tazloc, Glynase, MVI and more. Role Overview The Business Head – Hospital Division will lead, strategize, and drive the growth of the chronic portfolio for a leading pharmaceutical company across private hospitals in India. The role involves P&L ownership, portfolio expansion, people leadership, deep engagement with hospital networks, and the development of future-ready digital and operational capabilities. The individual will be responsible for establishing strong KOL and institutional relationships, ensuring product availability, and driving commercial excellence through the hospital channel. Job Location: Govandi, Mumbai -India Experience: Minimum 15 years Qualification: Graduate in Science or Pharmacy (MBA preferred) Reports to: VP Channel – India Business Business Responsibility: INR 200+ Crores turnover across private hospitals (Large/Medium/Small) Key Responsibilities A. Business Leadership & P&L Management Own and drive the hospital business operation with accountability for revenue, profitability, Rank & Share. Develop and execute annual business plans, forecasting, and budgeting. Monitor performance of regions and adjust strategies based on competitive landscape. Drive geographical expansion and penetration from Metro to tier 1–3 cities. B. Hospital Channel Management (Large/Medium/Small) Lead business development across private hospital chains, Trust and standalone hospitals. Build and strengthen relationships with hospital administrators, purchase heads, cardiologists, diabetologists, and key opinion leaders (KOLs). Ensure formulary inclusions, empanelments, and contracting with hospital networks. Monitor in-hospital brand availability, execution of promotional activities, and compliance. C. Portfolio Expansion & New Product Availability Drive launch excellence for new products. Identify portfolio gaps and work with Sales, Marketing, Medical teams to build a competitive and future-ready hospital approach. Monitor supply chain efficiencies and product placement inside hospitals. D. People Leadership & Capability Building Lead, coach, and develop a cross-level team including Front Line managers, Regional Managers, Sales Managers). Build capability in hospital access, institutional selling, digital promotion, and scientific engagement. Drive high-performance culture with robust review mechanisms and succession planning. E. Relationship Development & Stakeholder Engagement Establish strong relationships with hospital management, key decision makers, Influencers, group purchasing organizations, and corporate hospitals. Collaborate with cross-functional teams: marketing, supply chain, finance, and digital transformation. Participate & drive presence for the company at medical conferences, hospital review forums, and industry events. F. Digitalization & Future-Ready Systems Drive digital transformation across the hospital business including CRM adoption, digital detailing, analytics, and AI-enabled forecasting. Implement data-driven decision-making through dashboards and performance analytics. Identify present gap & future-ready models (e.g., hospital engagement platforms, digital patient pathways). G. In-Hospital Operations & Execution Excellence Oversee all in-hospital activities including HCP engagement through sales team, product availability and educational programs. Ensure adherence to hospital protocols, compliance guidelines, and company SOPs. Collaborate with trade/channel teams for smooth logistics and timely supply. 3. Skills & Competencies Technical / Functional Strong understanding of Indian hospital ecosystem and institutional sales. Experience in Chronic therapy (cardio-diabetic therapy area preferred). Expertise in P&L management, forecasting, and territory planning. Strong network of hospital contacts, KOLs, and administrators. Knowledge of digital tools, CRM, analytics platforms, and hospital procurement processes. Leadership / Behavioral Operational & Strategic thinking with the ability to convert strategy into actionable plans. Excellent communication, negotiation, and relationship-building skills. Ability to lead and inspire multi-level, pan-India teams. Strong analytical mindset and execution discipline. High ethical standards, compliance orientation, and integrity. 4. Eligibility Criteria Education: Graduate in Science/Pharmacy (MBA/PGDM preferred). Experience: Minimum 15 years in pharmaceutical/healthcare sales & marketing with at least 5 years managing institutional/hospital business. Proven leadership in handling a large turnover (200+ Cr) and large teams. Experience in cardiology/ diabetology/ critical care, Chronic care segments is an advantage. 5. Key Performance Indicators (KPIs) Revenue and market share growth in hospital channel. Expansion of hospital coverage and formulary listings. Successful new product launches & portfolio growth. Team performance, retention, and capability development. Digital adoption and improvement in operational efficiency. Strength of relationships with top hospital networks.