Senior Technical Expert

2 weeks ago

kozhikode, India beBeeTechnical Full time

Job OverviewAs a senior technical expert, you will work closely with customers to deliver complex solutions and ensure their success.Key Responsibilities:Collaborate with cross-functional teams to implement data pipelines and integrations using Uniphore's CDP platform and supporting components.Act as primary technical contact and trusted advisor for customers, providing guidance on implementing data models and workflows.Coach and mentor junior engineers on the team to ensure knowledge sharing and skill development.Design and configure workflows based on client business needs using SQL, Python, and cloud infrastructure.Build data models that support personalization, lookalike modeling, and omnichannel activation.Set up ETL pipelines across disparate sources and create unified customer views.Configure product features and external data connections (APIs, S3, etc.).Produce detailed technical documentation to facilitate knowledge sharing and collaboration.Identify and resolve blockers to ensure project timelines are met.RequirementsBS degree in Computer Science, Engineering, Mathematics, Economics, Statistics, Information Management or similar field.6+ years of experience in customer-facing SaaS solution implementation involving managing and manipulating large data sets.Proficiency in SQL, troubleshooting large-scale relational datasets, scripting (e.g., Python, Ruby, Shell), and working with cloud-based systems (AWS preferred).Strong understanding of RESTful APIs, including usage through Postman or cURL.Experience setting up ETL processes and integrating disparate data sources.Working knowledge of data modeling and customer data infrastructure (CDP, CRM, DMP, etc.) and experience in data exploration.Experience with APIs and basic familiarity with cloud data warehouses (e.g., Snowflake, Redshift), and deployment best practices.Strong mindset of independent ownership of a deliverable end-to-end. Ability to raise risks, prioritize, estimate time and effort, advise non-technical stakeholders on dependencies is critical.Strong customer-facing verbal and written communication skills in English.Ability to explain complex technical problems to both technical experts and non-technical stakeholders.Proficiency in typical SDLC methodologies; hands-on experience in Agile development and proficiency in tools like Asana, Jira, Smartsheet, etc.Customer-first and data-obsessed mindset.Passion for learning and preferably hands-on experience with agentive AI solutions, including prompt engineering and context design.What We OfferAs a trusted technical partner to some of the world's largest enterprises, you will have the opportunity to work with cutting-edge technologies, collaborate with experienced professionals, and grow your skills in a dynamic and supportive environment.

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