Expert IVR Configurator

1 day ago

bikaner, India beBeeConfiguration Full time

IVR Configuration ExpertWe seek a seasoned IVR Consultant to configure, optimize, and enhance Talkdesk IVR and Studio workflows for financial services and asset management call centers.Key Responsibilities:Design, build, and optimize multi-level menu structures and dynamic routing in Talkdesk IVR / Studio flows.Configure queues, skills, ring-groups, callback flows, SLAs, and call-handling automation.Integrate Talkdesk with CRM / case-management systems via APIs, webhooks, and data actions.Build workflows for use cases such as payments, claims, status updates, collections, and compliance routing.Implement call recording, consent prompts, regulatory messaging, and audit-ready routing.Conduct testing, troubleshoot call logic, and provide technical documentation and handoff.Requirements:5+ years hands-on experience with Talkdesk IVR, Studio, routing, and CX platform configuration.Strong knowledge of call center operations, especially BFSI, collections, or financial services environments.Experience with APIs, scripting, webhooks, and integrations (Talkdesk Data Actions).Expertise in call-flow logic, queue management, SLAs, and real-time metrics.Ability to work independently, deliver fast, and support U.S. business hours when needed.Benefits:Fast-paced, innovative environment.Opportunities for professional growth and development.Collaborative team environment.

  • Configuration Expert

    5 days ago

    bikaner, India beBeeDeveloper Full time

    We're seeking a talented Guidewire PolicyCenter Configuration Developer for an urgent project in the US:Fully Remote from IndiaImmediate Hire6 Month ContractThis long-term engagement offers an excellent opportunity to showcase your skills and expertise.Essential Experience:Guidewire CertifiedGuidewire PolicyCenter Configuration DevelopmentGuidewire Cloud...

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    bikaner, India beBeeConsultant Full time

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    5 days ago

    bikaner, India beBeeTechnical Full time

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  • Senior Workday Configuration Specialist

    5 days ago

    bikaner, India beBeeConfiguration Full time

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  • Expert Platform Administrator

    3 days ago

    bikaner, India beBeeServiceNow Full time

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    3 days ago

    bikaner, India beBeeImplementation Full time

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  • SAP Finance Expert

    1 day ago

    bikaner, India beBeeFinance Full time

    SAP Finance SpecialistWe are seeking an experienced professional to provide expert SAP FI / FI-AA Functional Consulting services with a strong focus on Asset Accounting.Conduct a thorough review of existing SAP FI-AA configuration, including Asset Fiscal Year Variant, Period Control Methods, Depreciation Areas, and Depreciation Keys.Analyze the impact of...

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    5 days ago

    bikaner, India beBeeEdi Full time

    We are seeking a seasoned expert to oversee the facilitation of global customer onboarding and EDI operations. Key responsibilities include managing complex integrations, coordinating with customers, and handling end-to-end workflows.Manage integrations, onboarding, and coordination with global customers.Handle workflows using Oracle EBS and Oracle...

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    bikaner, India beBeeIdentity Full time

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  • Expert Payroll Implementation Specialist

    3 days ago

    bikaner, India beBeePayroll Full time

    Senior Techno-Functional Consultant - Oracle HCM CloudWe are seeking a highly skilled and experienced Senior Techno-Functional Consultant to join our team. As a key member of our team, you will be responsible for providing expert-level consulting services to clients across the US and Canada.About the RoleThe ideal candidate will have over 8 years of...