D365FO Process Enhancement Specialist

2 weeks ago

bharatpur, India beBeeFunctional Full time

Job OpportunityA dynamic individual is required to drive business process enhancements and system optimizations across key business domains.This role demands a strong functional consulting background in D365FO, with the ability to analyze and document requirements, translate them into system configurations and process flows, and collaborate with stakeholders to optimize end-to-end business processes.Key Responsibilities:Financial Operations: Partner with Finance leadership to design and implement process improvements in areas such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting, and Financial Reporting. Ensure compliance with GAAP and regulatory requirements while leveraging D365FO capabilities. Support evolving financial planning and analysis needs, including advanced reporting and integration with Business Intelligence platforms.Procurement and Supply Chain Management: Collaborate with Procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows. Configure and optimize D365 Procurement & Sourcing modules to ensure cost-effective and compliant processes. Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.Customer Service and Call Center Operations: Work with Customer Service/Call Center leaders to refine sales order processing, customer interactions, and case management workflows. Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions. Develop processes that improve customer experience, retention, and responsiveness.Fulfillment and Warehouse Operations: Partner with Warehouse leadership to ensure accurate and efficient use of D365FO Warehouse Management (WMS). Enhance workflows for inventory accuracy, order fulfillment, and logistics execution. Support workforce adoption of Standard Operating Procedures, handheld/scanning devices, and real-time reporting.

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