Risk Prevention Specialist

6 days ago

bangalore, India beBeeFraudInvestigator Full time

Job SummaryThe Fraud Risk and Strategy team owns fraud risk prevention, detection, and investigation across all of our business. To achieve this, we partner with Tech, Product, and Analytics teams to define fraud controls, set up alerts as well as identify suspicious patterns through investigations.Key Responsibilities:Conduct end-to-end investigations of suspect and confirmed fraud cases, excluding employee fraudsGather evidence, interview witnesses, and conduct field visits when required Liaise with internal and external stakeholders for investigationsWork towards fraud recovery and necessary corrective action (initiating police cases/legal actions, etc.)Understand the modus operandi and create a root cause analysis of each case, presenting quality reports to relevant stakeholders and senior managementCommunicate with customers to understand their application process and other issuesRegularly check Know Your Customer (KYC) data for fraud triggersUtilize a large database for financial services products within scope to identify fraudulent triggers and drive them to conclusionHelp maintain internal Management Information System (MIS) on Frauds, repository of investigation reports, complaints, etc.Be proactive in identifying and following up on anomalies/areas of concernMaintain agreed turnaround times and Quality management of Reactive Case Unit activityWork on improving hit rates and report qualityProvide month-end support and billingRequirements:Excellent analytical and investigation skills in lending products, digital lending, and payment domains, including cyber frauds and 3rd party/vendor related fraudsField investigation experience across Banking Financial Services & Insurance (BFSI), Digital lending, and Payment interfacesUnderstanding of KYC manipulation frauds, KYC triggers, and industry trendsStrong communication skillsAbility to work independently as well as with a team

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