Senior Customer Service Lead
3 days ago
Job Description:As a support services manager, you will be responsible for leading the client support team to deliver high-quality service. You will manage demanding clients, mentor the team, and work closely with internal teams.Key Responsibilities:Manage the support team for consistent service quality.Handle complex issues and escalations, especially for sensitive accounts.Maintain relationships with stakeholders and provide regular updates.Coordinate with internal teams to resolve issues faster and improve delivery.Monitor performance, identify gaps, and strengthen processes.Prepare reports on support performance and customer satisfaction.Develop training programs to upskill the team and refine SOPs.Our ideal candidate should have a Bachelor's degree, 5 years of experience in customer support management, strong communication skills, leadership skills, and problem-solving skills. They should also possess knowledge of SQL, MS Office, Jira, and reporting in Excel/PowerPoint.
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Remote Senior Customer Service Advocate
7 days ago
rajahmundry, India beBeeCustomer Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to clients via phone, email, and chat. Your primary objective will be to resolve customer inquiries efficiently and effectively, ensuring a positive experience...
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Delivering Exceptional Customer Service
5 days ago
rajahmundry, India beBeeCustomerCentric Full timeService Delivery ProfessionalThis role requires a professional to lead the SOC service for customers, ensuring exceptional customer satisfaction and meeting client expectations.The ideal candidate will have strong technical knowledge, excellent communication skills, and the ability to work effectively with C-level executives.Deliver high-quality customer...
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Customer Service Representative
4 weeks ago
Rajahmundry, India Karma Group Global Full timeLocation: Bellandur, Bangalore (On-site)Employment Type: Full-timeImmediate Joiners PreferredRole DescriptionThis is a full-time, on-site role for a Customer Service Representative at Karma Group’s Bengaluru office(Bellandur). The selected candidate will provide exceptional support to our members, actively addressing inquiries, collecting membership dues...
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Customer Service Expert
3 days ago
rajahmundry, India beBeeCustomerSupport Full timeCustomer Support RepresentativeWe are seeking a highly motivated individual with exceptional communication skills to provide top-notch customer service in a fast-paced environment.Handle customer interactions through various channels, ensuring timely and effective resolutions.Deliver high-quality support in a dynamic customer service setting.Develop strong...
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Support Services Expert
1 week ago
rajahmundry, India beBeeSupport Full time**Job Description:**We are seeking a Support Services Expert to join our team. In this role, you will play a crucial part in delivering exceptional customer support and resolving technical issues for our clients.You will be responsible for providing level 1/2 support on various software solutions, including cloud services, app installations, release updates,...
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Customer Service Management Specialist
1 week ago
rajahmundry, India beBeeCustomerService Full timeService Management Professionals are in high demand due to the growing need for efficient customer service processes. To excel in this role, you should have experience with Customer Service management software like SAP CRM, specifically in areas such as creating and tracking notifications for complaints and service requests.Required Skills and...
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Key Customer Service Position
7 days ago
rajahmundry, India beBeeCustomerService Full timeCustomer Service Specialist Role OverviewWe are seeking a highly skilled Customer Service Specialist to join our team. The successful candidate will be responsible for delivering exceptional service to our clients, responding to customer inquiries via email, chat, and phone, and maintaining detailed records of customer interactions in our CRM system.Main...
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Automotive Customer Service Specialist
5 days ago
rajahmundry, India beBeeCustomerService Full timeJob Title: Automotive Customer Service SpecialistWe are seeking a highly skilled and dedicated Automotive Customer Service Specialist to join our team.Main Responsibilities:Manage daily customer requests through a shared mailbox and provide member support across multiple channels.Ensure customer satisfaction by addressing complaints and inquiries...
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IT Team Lead
1 week ago
rajahmundry, India beBeeSkill Full timeSenior IT Project ManagerThe primary objective of the Senior IT Project Manager will be to oversee a team of IT professionals, managing incoming work and ensuring timely delivery. This individual will serve as the point of contact for customers, gathering and clarifying requirements, providing updates on project progress, and ensuring customer...
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Senior Physical Design Lead
2 days ago
rajahmundry, India beBeeDesign Full timeSenior Physical Design LeaderWe are seeking a highly experienced Senior Physical Design Leader to join our team.The ideal candidate will have 4-15 years of hands-on experience in implementing block-level physical design, timing signoff, and ECO generation.To be successful, the candidate must be able to implement block-level physical design from RTL to GDSII...