ServiceNow AI Expert

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tiruchirappalli, India beBeeAI Full time

Job PostingWe are seeking a seasoned expert to design and implement intelligent workflows and AI-driven features within the ServiceNow platform.Develop AI-powered capabilities in ServiceNow, including Virtual Agent, Predictive Intelligence, and NLU.Configure and customize ServiceNow modules like ITSM, CSM, HRSD, or FSM with AI-driven enhancements.Integrate external AI platforms or Large Language Models (LLMs) into ServiceNow for advanced use cases.Collaborate with stakeholders to identify opportunities for AI automation and efficiency improvements.ResponsibilitiesSet up and fine-tune Now Assist and related LLM-powered capabilities within the ServiceNow ecosystem.Develop and maintain Virtual Agent topics and decision trees using Flow Designer and topic blocks.Implement and train predictive models using ServiceNow's Predictive Intelligence.Create, manage, and test custom ML solutions within ServiceNow Studio or via APIs.Key Skills and QualificationsStrong experience with ServiceNow development, configuration, and customization.Excellent understanding of AI concepts, including NLU, Virtual Agent, and Predictive Intelligence.Proficiency in developing and integrating AI-powered features within ServiceNow.Familiarity with large language models and their integration with ServiceNow.BenefitsThis role offers an exciting opportunity to work with cutting-edge technology, collaborate with innovative teams, and drive business growth through AI-driven solutions.

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