STEM Workshops Manager

3 days ago

india beBeeDevelopment Full time

Job Title:Workforce Development LeadAbout the RoleThis position bridges education, operations, and customer engagement ensuring every student and parent experiences the excitement of STEM learning from their very first session.You will work closely with academic marketing and operations teams to deliver high-quality engaging trial workshops that inspire students and drive enrollment growth.Key ResponsibilitiesWorkshop Management & CoordinationPlan schedule and manage online and in-person STEM trial workshops across regions.Coordinate with instructors technical teams and support staff to ensure smooth delivery.Track workshop performance including registrations attendance and conversion metrics.Manage contingencies such as last-minute instructor changes reschedules or technical issues.Instructor & Team CollaborationPartner with instructors to ensure readiness training and alignment with session goals.Provide constructive feedback and support to enhance session quality and student engagement.Work with operations and academic teams to continuously improve trial content and experience.Customer & Parent EngagementCommunicate with parents and students before and after sessions to ensure satisfaction.Handle queries and ensure a seamless experience throughout the trial journey.Gather and analyze feedback to improve workshop impact and conversion outcomes.Reporting & Data AnalysisMonitor and analyze key performance indicators such as attendance and engagement.Generate actionable reports and insights to inform strategic decisions.Identify patterns and opportunities to improve efficiency and learner outcomes.Quality Assurance & InnovationMaintain consistency with educational quality standards.Introduce creative engagement ideas to make sessions more interactive and inspiring.Experiment with new formats or engagement techniques to boost trial-to-enrollment rates.

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