Business Analysis Associate I

1 week ago

hyderabad, India JPMorganChase Full time

DescriptionMake a direct impact on risk management and operational standards. Elevate your career with a firm that puts clients first and empowers its people.As a GSO Quality Assurance Analyst in the Global Screening Operations, you will review sampled cases from client and transaction screening programs to ensure compliance and quality. This opportunity allows you to collaborate with cross-functional teams, present findings to stakeholders, and contribute to process enhancements. You'll develop expertise in international payment operations and sanctions screening while supporting a culture of high performance and audit readiness.Job ResponsibilitiesConduct quality reviews of client list and transaction screening samplesCollaborate with GSO QAP partners to implement the QA programComplete quality reviews within established timelines and standardsMultitask across diverse screening functions to meet weekly quotasCompile and present data and scripts for stakeholder meetingsDocument new processes and update procedures regularlyIdentify and address business knowledge gaps within the teamFoster a high-performance culture and empower team decision-makingAssist management in risk assessment and control implementationRecommend and drive process efficiency improvementsMaintain audit readiness through diligent document retentionRequired Qualifications, Capabilities, and SkillsMinimum 2 years' experience in international payment processing operationsHands-on experience with client list screening (CLS) or sanctions screeningStrong interpersonal skills for effective communication at all levelsProven ability to partner with Risk, Audit, and Compliance teamsExcellent written and verbal communication skillsDemonstrated ability to build relationships across multiple sites and businessesProactive problem-solving and ownership of issuesCreative approach to resolving business challengesClient-focused mindset with acute attention to detailProficiency in MS Access, Excel, PowerPoint, and WordFlexibility to work variable shifts as requiredPreferred Qualifications, Capabilities, and SkillsExperience presenting quality findings to senior stakeholdersProject management skills in a fast-paced environmentAnalytical skills for process review and improvementExperience in documenting and updating operational proceduresAbility to drive departmental competency and performance ratingsPrior exposure to audit readiness and document retention best practicesExperience working in a global, multi-site organization

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