Business Analysis Associate I

2 weeks ago

Hyderabad, India JP Morgan Chase & Co. Full time

Job Description Make a direct impact on risk management and operational standards. Elevate your career with a firm that puts clients first and empowers its people. As a GSO Quality Assurance Analyst in the Global Screening Operations, you will review sampled cases from client and transaction screening programs to ensure compliance and quality. This opportunity allows you to collaborate with cross-functional teams, present findings to stakeholders, and contribute to process enhancements. You'll develop expertise in international payment operations and sanctions screening while supporting a culture of high performance and audit readiness. Job Responsibilities - Conduct quality reviews of client list and transaction screening samples - Collaborate with GSO QAP partners to implement the QA program - Complete quality reviews within established timelines and standards - Multitask across diverse screening functions to meet weekly quotas - Compile and present data and scripts for stakeholder meetings - Document new processes and update procedures regularly - Identify and address business knowledge gaps within the team - Foster a high-performance culture and empower team decision-making - Assist management in risk assessment and control implementation - Recommend and drive process efficiency improvements - Maintain audit readiness through diligent document retention Required Qualifications, Capabilities, and Skills - Minimum 2 years experience in international payment processing operations - Hands-on experience with client list screening (CLS) or sanctions screening - Strong interpersonal skills for effective communication at all levels - Proven ability to partner with Risk, Audit, and Compliance teams - Excellent written and verbal communication skills - Demonstrated ability to build relationships across multiple sites and businesses - Proactive problem-solving and ownership of issues - Creative approach to resolving business challenges - Client-focused mindset with acute attention to detail - Proficiency in MS Access, Excel, PowerPoint, and Word - Flexibility to work variable shifts as required Preferred Qualifications, Capabilities, and Skills - Experience presenting quality findings to senior stakeholders - Project management skills in a fast-paced environment - Analytical skills for process review and improvement - Experience in documenting and updating operational procedures - Ability to drive departmental competency and performance ratings - Prior exposure to audit readiness and document retention best practices - Experience working in a global, multi-site organization

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