Key Account Manager

1 day ago

uttar pradesh, India AdaniConneX Full time

Role: Key Account Manager Location: Noida/Mumbai/HyderabadCompany: Adaniconnex (Data Center)The Key Account Manager (KAM) role in Hyderabad focuses on managing post-sales customer interactions, ensuring smooth onboarding, monitoring service delivery against SLAs, handling escalations, and coordinating internal teams for change requests and audits. Candidates should have a bachelor's degree in engineering, 6–10 years of relevant experience in data center or telecom service delivery, strong operational knowledge, excellent communication skills, and proficiency in MS Office and service management toolsKey Responsibilities of RoleAct as the primary interface between the customer and internal functions (operations, design & build, delivery, etc.) for all post-sales activities. Ensure timely and efficient onboarding of new customers, coordinating all internal and external stakeholders. Track and monitor day-to-day service delivery and ensure SLAs are being met across uptime, availability, and response time metrics. Proactively manage customer escalations, coordinate resolution efforts, and provide timely updates. Conduct regular review meetings with customers to discuss performance, highlight achievements, and address concerns. Maintain a clear view of the customer’s contract obligations, project milestones, and compliance requirements. Coordinate any change requests or upgrades (e.g., additional power, racks, access, etc.) with the relevant internal teams. Ensure internal readiness and ownership during key audits, site visits, or executive interactions involving the customer. Track all customer tickets, incidents, and operational matters to ensure closure within defined timelines. Maintain structured documentation, dashboards, and reporting on customer health and operational performance. Qualifications and ExperienceBachelor’s degree in Engineering or related field (preferred: Electrical, Electronics, or Mechanical). 6–10 years of experience in customer success, service delivery, or program/account management in data center, telecom, or large infrastructure setups. Strong understanding of data center operations, infrastructure lifecycles, and customer engagement practices. Hands-on experience coordinating with cross-functional teams to resolve operational or delivery-related issues. Excellent communication, stakeholder management, and documentation skills. Detail-oriented with strong follow-up discipline and ability to multitask. Proficiency in MS Excel, PowerPoint, and service management tools (e.g., ServiceNow, Jira, or internal ticketing platforms). Ability to manage enterprise customers with a mature and professional approach.

  • Key Account Manager

    2 weeks ago

    uttar pradesh, India CodeVyasa Full time

    We are looking for a proactive Account Executive / Account Manager with strong analytical and client management skills. The ideal candidate will act as a bridge between our clients and internal teams - ensuring projects run smoothly, client expectations are met, and opportunities for growth are identified. You’ll be responsible for staying on top of...

  • Key Account Manager

    1 day ago

    uttar pradesh, India MJ Global Full time

    About us: MJ Global is a leading player in the Paper Packaging sector in India and serves clients across sectors including QSR, Fast Moving Consumer Goods (FMCG), Food & Beverages, Pharmaceuticals, Electronic Goods, Retail, E-Commerce, Textile, Cosmetics, Writing Instruments and Footwear.The company's product range includes Mono-Cartons, Corrugated Cartons,...

  • Key Account Manager

    3 hours ago

    Noida, Uttar Pradesh, India Healic Healthcare (P) Ltd. Full time

    Key Responsibilities - Manage end-to-end relationships with assigned corporate clients, ensuring strong engagement and satisfaction. - Coordinate health check-ups, medical camps, and other services with operations and medical teams. - Work with TPAs, insurance partners, and corporates to align packages, pricing, and compliance. - Track account performance...

  • Key Account Manager ecommerce

    3 days ago

    uttar pradesh, India SEREKO Full time

    Key Account Manager (KAM) SEREKO (D2C Skincare start-up) SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the...

  • Key Account Manager ecommerce

    3 days ago

    uttar pradesh, India SEREKO Full time

    Key Account Manager (KAM) SEREKO (D2C Skincare start-up)SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the...

  • Key Account Manager – E-commerce

    3 days ago

    uttar pradesh, India SEREKO Full time

    Key Account Manager– E-commerceAbout the CompanySush Essentials Pvt. Ltd. (SEREKO)is incorporated start-upcompany from Noida,seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects...

  • Key Account Manager

    2 weeks ago

    Noida Sector , Noida, Uttar Pradesh, India persystent consultancy services Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Profile: Key Account ManagerExperience: 1-4 Years( FRESHERS ALSO)Company Name: Suugam Techknow World Private LimitedLocation: NoidaJob Type: Full-TimeSalary: 15k-25k CTCWorking Days: 6Working Hours: 9 HOURS (1 hour break)No. of Openings: 7Job Requirements:Must be good in Excel.Develop and execute strategic account plans to achieve revenue targets and...

  • Key Account Manager

    1 week ago

    uttar pradesh, India Newgen Software Full time

    Position: Alliance Sales – GSINature of workThis is an Alliance Manager position in the GSI sales function where the person is responsible for generating new business opportunities with GSIs like TechM, HCL, Zensar, etc. for the purpose of sales.Reports toSr. manager / DGM (Global Strategic Alliances)Qualification and ExperienceManagement and/ or engineer...

  • Key Account Manager

    20 hours ago

    uttar pradesh, India Binmile Full time

    Job Description: Key Account Manager – IT ServicesLocation: NoidaExperience: 4+ Years in Key Account Management, B2B IT ServicesReports To: Director – SalesAbout the Role:We are seeking a dynamic and strategic Key Account Manager (KAM) to join our client success and growth team. The ideal candidate will bring a proven track record in managing high-value...

  • Key Account Manager

    3 weeks ago

    Lucknow, Uttar Pradesh, India Ferring Full time

    Role Main Accountabilities duties responsibilities Interfacing with Carry out Present and inform the doctors pharmacist and Hospitals about the company products in order to obtain the prescription in his her territory Achieving - Sales targets sales growth expenses control Interfacing with - Healthcare professionals Carry out Visit Doctors Pharmacists and...